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E-billing Instructions For Setting Up Authorized Payers

The University implemented e-billing in 2009. With this new system, all University of Hartford bills are delivered via e-mail rather than by U.S. mail. You can view your account information and billing statements online as well. 

You are responsible for payment of bills by the due date even if e-mail notification has not been viewed. If you do not pay your own University bill, you must sign up your parents, guardians or other authorized payers to receive e-mail messages when bills are available. This will help to ensure that payments are made by the due date. Remember, no more paper bills will be mailed.

 To set up an authorized payer (such as parents, guardians or others)

  1. Log into your account via the Self Service Center sign on with your ID# and PIN

  • The ID# is the 8 digit number assigned to you (ex. 17612345)

  • The default PIN is set to the student birth date.  The format is MMDDYY (ex. 010289)

  1. Click the Pay Your Bill/CASHNet link that is provided

  2. Or You can navigate directly to CASHNet https://commerce.cashnet.com/hartfordpay      using the student’s self-service center ID and PIN on the log in screen

  3. Locate the box labeled Parent PIN

  4. Click the Add New link in that box

  5. Complete all fields marked with a red *

  • Enter the Parent /Authorized User ID you wish to assign to the parent or authorized payer
  • First Name of the Parent/Authorized payer
  • Last Name of the Parent/Authorized payer
  • Email address of the Parent/Authorized payer
  • Confirm the email address you just entered
  • Add relationship of the Parent/Authorized payer (Mother, Father, Aunt, Uncle, etc.)
  1. Leave the next question defaulted to “Yes”

  2. Leave the permissions question set to Access & Receive Emails

  3. Click OK

An e-mail will be sent to the authorized payer listing the login ID and a temporary password.  Authorized payers should click on the link provided in the e-mail and login and to set up their account.

Once you have successfully signed up your authorized payers, they will receive an e-mail informing them that they have been set up to receive e-bill notifications and can make online payments. The e-mail message includes their log in ID, temporary password, as well as a web address for them to log in to the CASHNet system.

If you have any questions regarding these instructions, please contact the Student Administrative Services Center (SASC) at 860.768.4999.

If you have any questions regarding your e-mail ID or have trouble logging in to your e-mail, please contact the University of Hartford Help Desk Services at x4357 (HELP) or from off campus at 1-844-292-3213.