Students, faculty, and staff now receive text alerts based on the cell number on file with the University as shown in the Self-Service Center. Students, faculty, and staff should confirm that an accurate cell number is displayed in the "Cellular Phone" field of their student or employee information.
No, once you have confirmed that your cell phone number is showing in the Self-Service Center as described above, you will not need to renew. You will receive emergency text alerts as long as you are an active student, faculty, or staff member.
Your cell phone number must also be listed as your "cellular phone" in order for you to receive emergency text alerts.
While students and employees now provide cell phone numbers when they enter the University of Hartford, this has not been the case universally in the past. Thus, many upperclassmen, faculty, and staff members will find it necessary to add cell phone information to their records in the Self-Service Center in order to receive emergency text alerts.
Please call the Help Desk at 860.768.4357 or email firstname.lastname@example.org.
You cannot participate in the text message alert system if you do not have a cell phone set up to receive text messages. If you have a cell phone, contact your provider if you are interested in changing your phone-service plan so you can receive text messages. Independent of text alerts, you will automatically receive all emergency alerts through your official University email.
If you change your cell number, you will need to modify your information in the Self-Service Center.
The University will send a test text alert once each semester. If you experience problems receiving the test text message, contact the Help Desk at 860.768.4357 for assistance. Please note that the transmission time for text message delivery can vary.
The emergency text message alert will state the type of emergency and indicate possible action.