Hours: Monday--Friday, 8:30 a.m.--5 p.m.
Office: Mortensen Library L203-A
Find FCLD by walking in the main doors of Mortensen Library and walking toward the main student computer lab directly ahead. Take a left at the glass-walled reference offices, and then the first right. FCLD is directly ahead.
E-mail: Faculty and staff may send questions relating to instructional technology to firstname.lastname@example.org.
Phone: Call 860.768.4661 between 8:30 a.m. and 5 p.m.
Faculty and staff with non-instructional technology-related support questions should call:
Information Technology Services (ITS)--Help Desk in the Computing Center
Faculty should contact ITS for general computer and Internet/network support questions (not directly related to the classroom) such as passwords, Internet/e-mail problems, computer/printer problems in a lab, Banner, and campus Facebook.
Media Technology Services (MTS) – Harry Jack Gray Center E113
MTS maintains and installs classroom equipment, such as projectors, Sympodiums, and interactive white boards, delivers and sets up technology needed for classes such as laptops, overhead projectors, microphones, sound systems, DVD/VCRs, digital cameras, etc., and provides instruction on its use. MTS is also responsible for overseeing ECHO360 Lecture Capture classrooms and administers WebEx web conferencing accounts.
Phone: (860) 768-4643 (Main) or (860) 768-4662 (Tech Line)