Supervisors learn strategies and techniques in seven critical Success Skill areas: Supervision Fundamentals, Interpersonal Relations, Team Building, Budgeting, Conflict Management, Coaching/Performance Appraisal, and Motivating/Rewarding.
To fulfill the requirements of this certificate, participants must complete at least one seminar from four of the Success Skill areas listed below (see our list of Supervisory seminars), plus two elective seminars (see full list of seminars available). A total of six seminars are required to complete the certificate.
Supervision Fundamentals:
Master the Transition to Leadership
Essential Skills for Supervisors
A Toolkit for Supervisors: Managing Communications, Meetings and Time Effectively
Maintain Your Leadership Effectiveness Under Stress
Interpersonal Relations:
Capitalizing on the Generational and Ethnic Diversity of Your Employees
Team Building:
Build a Team That Works Well Together
Dealing with Difficult Employees
Coaching/Performance Appraisal:
Strategies for Effective Performance Appraisal and Coaching
Motivating/Rewarding:
Engaging Employees for High Performance
