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When non-emergency medical treatment is necessary, please use either of the preferred providers. Both have fully qualified physicians and medical technicians as well as excellent diagnostic and rehabilitative facilities. If necessary, Concentra's Windsor and East Hartford offices provide non-emergency transportation Monday through Friday (hours vary by location) between the University and their facility. If you are in need of emergency medical assistance, please go to the nearest hospital for treatment.
Supervisors (or designees) must contact Concentra or St. Francis to pre-authorize their employee's visit.
After your initial treatment by a participating provider, you have the right to select your own provider for further treatment. However, if you obtain services from a provider who is not a member of the insurance carrier's network, this may suspend your right to receive worker's compensation insurance medical benefits, subject to the decision of a worker's compensation commissioner.
As an added convenience for our employees, the University of Hartford has a provider on campus, University Physical Therapy, LLC, that participates in the insurance network of physicians. This may be an option if your injury requires successive follow up therapy appointments. Please contact 860.768.5335 for further information.
The Pharmacy Benefit Management Program offered by the insurance carrier helps employers control prescription costs while providing timely and efficient pharmaceutical services to injured workers. Pharmacies that are connected have 24-hour access to the insurance carrier's database of claimants; therefore, they are able to verify whether or not your claim has been filed.
If you have a work-related injury/illness that requires a prescription, inform the pharmacist that the prescription is for a work-related injury and supply your name and Social Security number. If the claim has been reported to the insurance carrier, the prescription will be filled at no cost
The insurance carrier will reimburse you at the appropriate mileage reimbursement rate for any miles that are driven to and from physician appointments, physical therapy sessions or other necessary treatments, as approved by the insurance carriers. You are responsible for tracking and submitting for mileage reimbursement directly to your claim representative.
If your work-related illness/injury requires follow up treatment, the University of Hartford will continue to pay your salary for time taken, within reason, to drive to/from and attend the treatment session. The University encourages employees to schedule appointments that coincide with either the beginning or the end of their regularly scheduled work shift. This will ensure that salary is paid appropriately during treatment periods. Any time used in excess of what is deemed reasonable to drive to/from the appointments and attend the session must be taken as personal days time. HRD requires copies of all treatment notes for purposes of appropriate tracking and usage of time away from work.
Questions regarding this policy should be directed to your designated HR representative.
For the accident investigation form please visit the forms page.
This page is designed to summarize the University of Hartford's Worker's Compensation Insurance Policy. It is not intended to be all inclusive. Where there are differences between the provisions of this website and more specific statements contained in University files (such as plan documents), those statements shall control.