The Office of Residential Life employs many outstanding students as customer service representatives, assignment assistants, and community assistants. All residential students may apply for these positions, which provide opportunities to to develop leadership skills and a strong work ethic.
CSRs are students who have successfully completed extensive selection and training programs. Their primary role is to provide excellent customer service and to support the functions of the Office of Residential Life in the central office.
The Assignment Assistant is a behind the scene student staff member who assists the Assistant Director of Assignments with administrative tasks and duties. The AA typically deals with organization and multitasking while maintaining a positive approach in answering various questions from many sources.
The main function of the CAs is to provide students living in Hawk Hall or Regents Park access to information and equipment during the hours when resident assistants (RAs) are not available. CAs are selected and trained by the Resident Director of the community. These students focus their energy on creating an inclusive community environment during their designated shift. They are located in the first floor lobby of Hawk Hall and in the fireside lounge in Regents Park.