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Reset Your Self Service Center PIN

  1. At the Self Service Center page, enter your ID number in the User ID box and click the "Forgot PIN?" button. Answer your security question and click "Submit Answer."
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  2. Check your e-mail at http://hawkmail.hartford.edu.
    Copy (or write down) the temporary PIN. ssc
  3. Go to the Self Service Center page.
    Enter your ID number and the temporary PIN. Click Login
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  4. Enter the temporary PIN again.
    Then make up a brand new PIN.
    It has to be 8 - 15 characters long and contain a number and a letter.
    Click Login.
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  5. You are in!
    Please remember to change your security question
    so if you forget the PIN again, you can reset it yourself.
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*If this does not work, you can fill out the reset form at http://hartford.edu/reset