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Amy Zeng


Administration, Dean's Office

Barney School of Business
860.768.4243 A 306A

PhD, Pennsylvania State University

MS, University of Washington – Seattle

Beijing University of Aeronautics and Astronautics

Dr. Amy Z. Zeng became the Dean of the Barney School of Business at the University of Hartford in August, 2018. Prior to her current position, she was Assistant Dean of the Foisie School of Business at Worcester Polytechnic Institute (WPI) in Worcester, Massachusetts, where she worked as a faculty member and administrator for 19 years. She holds a PhD in Business Administration from Penn State’s Smeal College of Business Administration, a master’s degree in industrial engineering from the University of Washington, and a bachelor’s degree in industrial management engineering from Beijing University of Aeronautics and Astronautics in China.

Dr. Zeng has over twenty years of teaching experience in higher education and is an accomplished and established scholar in the fields of supply chain management and global logistics. Her research expertise lies in the areas of supply chain risk management and tactics, reverse and sustainable supply chain analysis and design, and global logistics process improvement. She has published over 100 articles and delivered more than 110 speeches spanning a wide range of locations and occasions.  Dr. Zeng also has extensive experience with corporate outreach and engagement, having advised and co-advised more than 60 company-sponsored student and research projects. With her combined education in engineering and business, she has been quite effective and adept at cultivating cross-disciplinary collaborations. Additionally, Dr. Zeng is a three-time grant recipient from the U.S. Department of Education; grants totaling nearly $600,000 plus the same amount of matching funds have provided a solid foundation for establishing the China Hub, WPI’s largest global engagement initiative. As the co-founder and inaugural director of the China Hub, Dr. Zeng has worked closely with an interdisciplinary faculty leadership team to create opportunities to expand the expertise and global competency of WPI students and faculty through China-based project centers, research collaboration, on-campus seminar and film series, and intellectual and cultural exchanges.

Dr. Zeng is excited and thrilled to lead the Barney School of Business to continue its growth during this exciting time in the school’s history. 


  • Management Development Program, Harvard Graduate School of Education, Class of 2018
  • Women Leaders in Higher Education, HERS Wellesley Leadership Institute, Class of 2017a

Research Interests

  • Risk and disruption management strategies and tactics in supply chains
  • Coordination mechanisms and decisions in reverse, green and sustainable supply chains
  • Global supply chain design, process, and decision analysis
  • International business strategy


Recent Key Refereed Journal Publications

  1. Zeng, A.Z. and Hou, J. (2018), “Procurement and Coordination under Imperfect Quality and Uncertain Demand in Reverse Mobile Phone Supply Chain,” forthcoming in International Journal of Production Economics. 
  1. Bai, H., Wang, J., and Zeng, A.Z. (2018), “Exploring Chinese consumers' attitude and behavior toward smartphone recycling,” Journal of Cleaner Production, Vol. 188, No. 1, 227-236. 
  1. Alzahrani, K., Hall-Phillips, A., and Zeng, A.Z. (2017), “Applying Theory of Reasoned Action to Understanding the Consumers’ Intention to Adopt Hybrid electric vehicles in Saudi Arabia,” Transportation (by Springer), 1-17. 
  1. Hou, J., Zeng, A.Z., and Sun, L. (2017), “Backup Sourcing with Capacity Reservation under Uncertain Disruption Risk and Minimum Order Quantity,” Computers & Industrial Engineering, No. 103, 216-226. 
  1. Zeng, A.Z. and Xia, Y. (2015), “Building a Mutually Beneficial Partnership to Ensure Backup Supply,” Omega: An International Journal of Management Science, Vol. 52, 77-91. 
  1. Zeng, A.Z. (2013), “Coordination Mechanisms for a Three-stage Reverse Supply Chain to Improve Profitable Returns,” Naval Research Logistics, Vol. 60, No. 1, 31-45. 
  1. Zeng, A.Z., Durach, C., and Fang, Y. (2012), “Collaboration Decisions on Disruption Recovery Service in Urban Public Tram Systems”, Transportation Research Part E: Logistics and Transportation Review, Vol. 48, No. 3, 578-590. 
  1. Zeng, A.Z. (2011), “Expanding Students’ Understanding of Global Operations Management through Industry-Sponsored Overseas Projects and Culturally Mixed Teams,” Operations Management Education Review, Vol. 5, 89-108. 
  1. Hou, J. and Zeng, A.Z. (2010), “Coordination with a Backup Supplier through Buy-back Contract under Supply Disruption,” Transportation Research Part E: Logistics and Transportation Review, 46, No. 6, 881-895. 
  1. Yu, H. and Zeng, A.Z. (2009), “Single versus Dual Sourcing in the Presence of Supply Chain Disruptions,” Omega: An International Journal of Management Science, Vol. 37, No. 4, 288-300.


Sample Refereed Book Chapters 

  1. Zeng, A.Z. and Hou, J. (2018), “Collaboration and Coordination in Sustainable Supply Chains,” Chapter 6, Handbook on Sustainable Supply Chains, edited by Sarkis, J., Edward Elgar Publishing, Cheltenham, UK. 
  1. Hou, J. and Zeng, A.Z. (2011), “Bargaining in a Two-Stage Supply Chain through Revenue-Sharing Contract,” Chapter 14, Supply Chain Coordination under Uncertainty, edited by T.M. Choi and T.C.E. Cheng, Springer’s Research Handbook Series. 
  1. Hou, J. and Zeng, A.Z. (2011), “Revenue Sharing in a Two-Stage Supply Chain with Linear Stepwise Unit Inventory Holding Cost,” Chapter 18, Supply Chain Optimization, Management and Integration: Emerging Applications, IGI Global. 


Sample Teaching Cases 

  1. Zeng, A.Z. (2012), “Car-sharing Service: A Feasible Business Expansion at Hangzhou Omnipay?” Emerald Emerging Markets Case Studies, Vol. 2, No. 8, 1-12. 
  1. Zeng, A.Z., Hou, J., and Zhao, L. (2007), “Streamlining the Global Logistics Services Processes at Nanjing Wangjiawan Logistics Center.” This case won the CIBER International Case Writing Competition Award at 2007 POMS Annual Conference.


Sample Refereed Conference Proceedings 

  1. Zeng, A.Z. (2016), “Integrating Entrepreneurship into Supply Chain Management Curriculum to Expand Students’ Entrepreneurial Mindset,” Proceedings of the 21st International Symposium on Logistics, Kaohsiung, Taiwan, July 3-6, 2016. 
  1. Zeng, A.Z. and Hou, J. (2016), “Reverse Mobile Phone Supply Chain Channel Structure, Decision and Coordination”, Proceedings of the 23rd International EurOMA Conference, Trondheim, Norway, June 17-22, 2016.