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Keeping Hawks Healthy

Read the latest updates on UHart's response to COVID-19: hartford.edu/healthy-hawks.

Pivot to Remote/Online Teaching

<--- Use the menu to the left to access helpful resources to prepare for pivoting your face-to-face or hybrid course to a fully remote or online course.

Please note that the information contained in these resources are the basics.  For more detailed instructions, please follow the links below:

Teaching with Blackboard - anything you want to know about Blackboard, the main LMS used by the University of Hartford, organized by topic.

Teaching with Technology - other academic technologies, such as web conferencing tools and screen capture tools that may assist you with teaching remotely/online.

Help Desk Support

FCLD provides consulting and instructional support to faculty and staff who are using technology in teaching and learning. The FCLD Faculty Lab in Mortensen 203a is available for faculty support and use and is equipped with instructional technology-related equipment including: PCs, Macs, scanners, and projectors as well as support staff. Faculty and Staff needing support with Blackboard or other instructional technologies, should contact FCLD.

Phone: 860.768.4661
Email: fcld@hartford.edu 
Website: University of Hartford FCLD

Student Blackboard Support

The following is student support for Blackboard only. All other support technical support issues need to be addressed to the Office of Technology Services (below).

Phone: 860.768.4636
Email: bbsupport@hartford.edu
Ticket: FAQ/Submit a Ticket

Information Technology Services (ITS) Help Desk

For general computer and Internet/network support questions, passwords, Internet/email problems, Banner/Self-Service, campus Facebook, and classroom technology.

Phone: 860.768.4357
Email: helpdesk@hartford.edu 
Website: Information Technology Services
Ticket: helpdesk.hartford.edu