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Do you wish to change your room or report a facility issue?

If you wish to change your room, please find the form for the residence hall in which you currently reside. If you have any questions, please feel free to contact us. We are always happy to help.

Room changes, key information, and facility issues

Buyout options and body swaps

Buyout Option

  • This is an option for students who wish to live in a double room as a single person. 
  • Buyouts are allowed after the semester begins and all students are accounted for. 
  • Students who currently live in a double room whose roommate has not shown up are sent an email from the Office of Residential Life regarding a buyout option. 
  • Once the room is bought by the current residing resident, the Office of Residential Life will not assign a new student to the room. 
  • Students can request a buyout of their room space by completing this form.

Body Swap

  • A body swap is when two students trade spaces and move into the other's room. 
  • Body-swap requests must be made to the resident director of your area through the Room Change Form. 
  • Once approved, the two students swapping will need to complete new Key Receipt Forms, which may be obtained in the Office of Residential Life.
  • In order for a swap to be considered, all parties in the two rooms (including roommates) must be in agreement. It will be to your benefit to talk to the residents of the rooms involved in these swaps prior to contacting your resident director so that you have everything lined up in advance. Please do not start moving until you have received permission from your resident director and completed the necessary steps with them.

Room check-in and check-out report and procedures

  • When you move into your room, suite, or apartment, you will be given the opportunity to complete a room condition report. This report is kept on file and updated when you move out. An inspection for damages is also made when a student changes rooms. 
  • Failure to follow appropriate check-in or checkout procedures, or to leave by the officially stated time, may result in a $50 fee for improper checkout. Students will be notified of the check-in and checkout procedures by the Office of Residential Life.

Damage appeals

Room Check-in and Checkout
When you move into your room, suite, or apartment, you will have the opportunity to complete a room condition report. This report is kept on file and updated when you move out. Failure to follow appropriate check-in or check-out procedures, or to leave by the officially stated time, may result in a $50 fee for improper check-out. Students will be notified of the check-in and check-out procedures by the Office of Residential Life. Damage appeals are available after damage billing has begun.

Key information

Room access

When you reside in Hawk Hall and A through F Complex, you will use your University of Hartford student ID card to access the exterior door of your assigned residence hall. In addition, you will receive one or two keys, depending on your housing assignment, to access the suite floor, apartment, and/or bedroom doors.  

Are you locked out? 

  • For assistance stop by the Office of Residential Life during the hours of 8:30 a.m. to 4:30 p.m. From 4:30-7:30 p.m. you can call 860.930.9306. After 7:30 p.m. contact your resident assistant on duty. 
  • You will be asked to provide your student ID or an alternate form of identification. 
  • Your room assignment will be verified.
  • You may incur a lock-out charge. Below is the schedule of charges. The charges apply for the full academic year.
First Lock Out No Charge
Second Lock Out     No Charge
Third Lock Out $10.00
Fourth Lock Out $15.00
Fifth Lock Out $20.00

Have you lost your keys? 

  • Come to the Office of Residential Life between the hours of 8:30 a.m. to 4:30 p.m.
  • You will be asked to provide your student ID or an alternate form of identification. 
  • You will have 72 hours after you complete the lost key form to continue looking for your lost key.  
  • Your room assignment will be verified prior to issuing a temporary key. Keys cannot be issued to friends or relatives.
  • The cost of a lock change is always the responsibility of the resident and it applies whether your key is lost or stolen.
  • Temporary keys are to be returned when new keys are issued.
Per occurrence in the Complexes $120
Per occurrence in the Village Apartments $150
Emergency lock change on weekends $180-$240

 Safety tip: you should not prop doors or leave your residence hall door unlocked for any reason, including a lost key.