Healthy Hawks

Learn more about UHart's response to COVID-19:

Housing FAQ

We are here for you!

At the University of Hartford, we want to make move-in as smooth and safe as possible. We understand that you probably have a lot of questions with many things changing due to COVID-19. That's why we have gathered a list of frequently asked questions. 

If you don't see your question, please don't hesitate to reach out to us at or 

Application process and residency requirement

Can I live on campus the first year and then move out the second year?

The University of Hartford has a residency policy that stipulates all students must live on campus for their first and second year. More information about that policy, including exceptions to the policy (e.g. living with immediate family members within 60 miles of campus) can be found here

How can I get an exemption to the residency requirement?

We need a few things to grant exemptions to the residency requirement. Name, ID number, permanent address (living with parent/guardian), and reason for needing the exemption. 

Once we have this info we can process the request. If approved Financial Aid, Admissions, and the Residential Life Assignments Manager will be notified.

How can I apply for a medical single? 

First Year and Transfer Students:
You can apply for medical housing here. This must be filled out in addition to your housing application. 

Upper class Students:
Have you submitted the medical request form and your medical documentation? If not, please fill out this form and follow the instructions for submitting the medical paperwork from your doctor. 

Where can graduate students live?

Graduate students mainly live at our Asylum Avenue Campus, but some have also been placed on our main campus, when needed. We are typically able to house all of the graduate students who apply. 

All amenities are included: Heat, hot water, electricity, internet, cable. You are required to have a meal plan if you live on campus. 

Our housing rates vary by area and are provided here.

Room changes, cancellation, roommates, and more

How do I cancel my housing contract?

Send an email from your Hartford email account to notifying us of your intention to cancel housing. Notifications of withdrawal received before July 1 are eligible for a refund of the $150.00 housing deposit if there is no remaining balance on the student’s account.

The Office of Residential Life follows the University of Hartford tuition refund schedule which you can find here

You must return your key(s) to the Office of Residential Life after you remove all items from your room/suite/apartment.

How do I request a room change?

We encourage that all students complete a Roommate Agreement and attempt to talk through their conflict before requesting a room change. Your Resident Assistant (RA) or Resident Director (RD) can help with this.

If you do decided to request a room change, the process opens around the third week of the fall and spring semesters.All Room Change Request forms are located in your account. You must log into Roompact to view and complete these forms. After you complete this request, your Resident Director (RD) will be in touch in 2-3 business days to discuss your request and talk about next steps.

If you have any questions, contact your Resident Director (RD) or Residential Life.

I requested a room change a while back, why haven't I heard back?

Our Residential Life team is currently processing hundreds of room change requests and will get back to you as soon as possible. We handle the cases on a first-come, first-serve basis. 

How much is the housing deposit?

There is a required admission deposit for incoming full-time freshmen and transfer students. The tuition portion of the deposit is non-refundable ($100). The housing deposit is $150 and can be refunded if you cancel housing before July 1. This $150 deposit will be returned to you when you are no longer living on campus. 

How do I request a roommate?

As part of the housing application process, you can search for roommates.

If you are looking for a specific person, please note that they can only be found in the roommate search if they have started an application. Roommate requests must be mutual (both select and accept the other) in order to be potentially placed together.

Roommate requests can only be granted if both students are selected for Hawk Hall AND to the same RLC. Students should request their roommates prior to the Hawk Hall application deadline. Students will be notified of their roommate when assignments are officially sent out in late July/early August. 

COVID-19 related questions

My roommate has requested a single. How do I look for a new roommate?

You can apply for a new roommate using the housing application. Just go to and select "Student" followed by "Residential Life. The roommate option is the last step of the application process. 

What is a super single vs. a single?

A super single is a double room with only one occupant. A single is a single room with only one occupant. 

What are the costs of a super single?

You can find the costs of all our housing options here

Is Hawk Hall only offering singles?

Hawk Hall has super singles and doubles. Assignments will be based on availability and we take preference into consideration.