Self-Service Center PIN Security to be Strengthened

New requirements to strengthen security for the University’s Self-Service Center PIN will take effect on Monday, March 4, 2013.

Currently the Self-Service Center is used for a variety of important campus community actions, including faculty entering grades, students viewing grades, and accessing automated time sheets. In the near future the University will implement "Employee Self-Service," which will enable employees to access their personal compensation tax and benefit information, and secure access will be  more important than ever.

The Self-Service Center PIN will now have the following requirements:

1. Must be a minimum of 8 to a maximum of 15 alpha-numeric characters
2. Must contain at least one (1) alpha letter
3. Must contain at least one (1) number

The PIN is case-sensitive and special characters may be used.

Remember, a strong PIN will keep your personal information more safe and secure.

You will be prompted to change your current PIN after March 3, 2013, if your current PIN does not meet the new requirements outlined above.

Never give your PIN to anyone else for any reason as doing so would give them access to your personal information.

If you use the Forgot PIN button on the Self-Service Center Secure Login page, you will be prompted to answer your Security Challenge Question, and a temporary PIN (no longer just your date of birth) will be emailed only to your University of Hartford email account. If you do not know your Security Challenge Question, you can view or change it on the Self-Service Center “Personal” menu page.

QUESTIONS or CONCERNS
Contact the Information Technology Services HELPDESK either by phone at 860.768.5999 or email ITS@hartford.edu. Students may also contact the Student Administrative Services Center either by phone at 860.768.4999 or email SASC@hartford.edu.