Frequently Asked Questions
As we continue to monitor and make informed decisions to protect our campus community, we've created a list of frequently asked questions.
This list is currently being updated for Fall 2021.
Health and Safety
All students, employees, and visitors are required to use LiveSafe to complete a COVID-19 screening survey prior to coming to campus, or before leaving their on-campus residences this summer.
Residential students are required to complete the health screening each day. Commuter students are required to complete the health screening prior to coming to campus.
Download LiveSafe: Apple devices via the App Store, Android devices via Google Play. For any student, employee or visitor who does not use a smartphone, an online version can be accessed on a computer. You may want to print the results for verification.
In accordance with CDC guidelines, masks are no longer required when outside.
At this time, after consulting with our health-care partners, we are exercising caution and will continue to require masks inside, other than when you are in your own living space.
Academic facilities, dining halls, libraries, performance spaces, and other campus areas set up to allow for social distancing of at least six feet.
Our facilities team performs regular cleaning of all public spaces. They consistently disinfect classrooms, common areas, workspaces, and dining areas to help minimize transmission. Additional hand sanitizing stations installed across campus and ventilation systems have been updated with appropriate filters.
MONITOR FOR SYMPTOMS
Be aware of the following symptoms when you are completing your daily LiveSafe health questionnaire or at any other time of day:
- Fever (100.4° or higher) or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea, vomiting, diarrhea
CALL a Health-Care provider
If you experience the above symptoms, do not go to class. Stay in your room and call GoHealth Urgent Care at 860.200.7701. Health Services is not open over the summer.
Contact tracers will be in touch with you if you have been closer than six feet, for 15 minutes or more, to someone who has tested positive for COVID-19.
It is our hope that you will remind one another to put on masks, stay six feet apart, and follow all other rules. As part of our pledge, you have the ability to remind community members to wear masks and be socially distant.
For behavior that is belligerent or simply too large of an issue for you to manage, please use LiveSafe to report a violation. Go to the app, click “Report Tips,” and then “COVID-19 Concerns.” These tips can be anonymous, but should be submitted in a timely fashion. Reports that are submitted hours or days later may affect our ability to address the alleged concern.
As always, our main goal is to protect the health of our community by following the recommendations of the CDC, local health departments, and our healthcare partners. For this reason, the University of Hartford will require all students to be fully vaccinated against COVID-19 by Aug. 15, 2021.
All residential students who are not fully vaccinated against COVID-19 must be tested weekly. If you have received both doses of the Pfizer or Moderna vaccine, or one dose of the Johnson & Johnson, you will not be required to come for weekly testing.
If you have tested positive within the last three months, you will receive a message to exempt you from testing each week during your 90-day period. But once that period is over, you will be tested weekly at the time slot you selected.
Classes and Academics
We are moving forward with plans for a return to a more traditional on-campus experience this fall. We will continue to follow public health guidance and the advice of our health-care partners to ensure a safe environment, while planning to roll back some of the plans and restrictions necessarily put in place to minimize risk over the last year.
Most notably, we anticipate a return to in-person classes as our primary course format. Recognizing there will still be some uncertainty, the University will continue to offer new and existing opportunities for flexibility in the classroom and on campus.
We also look forward to welcoming back more of our residential students and resuming more in-person services and activities. It is likely that mask wearing and scaled down social distancing will continue, but as more of our community gets vaccinated, we are confident that we will be able to ease COVID-19 restrictions across campus.
We anticipate a return to in-person classes as our primary course format.
Recognizing there will still be some uncertainty in the near future, the University will continue to offer new and existing opportunities for flexibility in the classroom and on campus. Through our execution of hybrid teaching and learning, our faculty and staff have implemented many new skills and technologies that they will continue to use to enrich classroom and educational experiences.
Residential Life Information
Residential buildings are open only to those students who live in that building (other than the first floor classroom of Hawk Hall).
- No visitors are permitted to enter rooms, apartments, or suites.
- Guests are not permitted in any on-campus housing unit at any time. Only the resident(s) assigned to a room, suite or apartment may be in the housing unit.
- Overnight guests are not permitted at any time.
- Gatherings of any size within campus housing units will not be permitted at any time. Additionally, large indoor gatherings or ‘parties’ will not be permitted at any time, as these types of events may significantly increase the spread of COVID-19 and could lead to the University needing to close campus and move all courses online.
We will have a no-visitor/no-guest policy within our residence halls.
Support for Students
The Center for Student Success (CSS) will have team members available for one-on-one coaching or questions as they come up. Please feel free to email email@example.com or use Compass to set up an appointment at any time. All appointments will be conducted remotely; the CSS staff will guide you through that process.
If you are a student that is concerned about your ability to learn remotely for any reason, including because you do not have the technology available to do so, please email firstname.lastname@example.org as soon as possible.
Yes. You can request a tutoring appointment via Compass.
It's very important to care for your mental health during this challenging time. CAPS will maintain regular business hours (Monday through Friday, 8:30 a.m.–4:30 p.m.) on a remote basis.
If you would like to speak with a therapist, please call CAPS at 860.768.4482 and leave a voicemail. Or, email CAPS Director Dr. Jeff Burda at email@example.com. Questions from faculty, staff, or others should be directed to Dr. Burda.
If this is an emergency on campus, please contact Public Safety at 860.768.7777.
If this is an off-campus emergency requiring immediate assistance, please call 911 or go to your nearest ER.
Campus Life and Events
Yes, clubs can meet. Please see Student Engagement and Events Policy for complete information.
Please see the list of current hours of operation, which will be updated frequently as information changes.
Enhanced health and safety protocols mean access to campus is largely limited to current students, faculty, and staff. Others who are permitted on campus include:
- Food delivery (F Lot only)
- Taxis or rideshares (F Lot only. No pickups between 11 p.m. and 5 a.m.)
- Mail delivery services
- First responders
- Approved third-party vendors and companies
- Prospective students and families by appointment
Spaces on campus that typically welcome the public (Harrison Libraries, performance spaces, galleries, the Campus Store, etc.) will not be open for visitors/guests.
For safety reasons, we are unable to host public events until further notice.
We are unable to allow any personal visitors or guests to campus, in the residence halls, or elsewhere. There may be some cases in which immediate family members need to come to campus. In those instances, they will be required to submit a request form at least 24 hours in advance. Early drop-off and move-in periods are exceptions to this rule.
There are no formal restrictions on leaving campus, but we encourage all students to avoid unnecessary travel outside of the Hartford area.
At this time, there is no University-sponsored travel.
Many of our offices are student-facing or require in-person business operations during the academic year and must be open and staffed on campus in order to fulfill their mission. As communicated in the Return to Work Guide, phased staffing may be required to meet social distancing requirements. Your supervisor was asked to assess staffing based on business needs and their ability to control and manage specific work environments. If your supervisor is making such plans, they will communicate those to you.
There are some offices on campus that are not student-facing and having employees on campus is not necessary for their business purpose. In these cases, employees should continue to work remotely to the extent possible. Supervisors were empowered to make the decision that is best for the department’s business functions and the safety of your department and colleagues on campus. They will be communicating that decision with you.
Our goal is to provide a healthy work environment for everyone and, in turn, to minimize the risk of illness whenever possible. As a means to achieve this goal, we would like to offer the following reminders aimed at reducing the risk of illness in the workplace:
- First and foremost, stay home if you are sick or presenting any associated symptoms
- Always cover your cough and sneeze
- Wash your hands well and often
- Utilize tissues and hand sanitizers whenever possible
- Keep your work station clean
- Maintain 6 feet of space between you and your co-workers whenever possible
- Contact your personal physician if you are experiencing symptoms