Frequently Asked Questions

As we continue to monitor and make informed decisions to protect our campus community, we've created a list of frequently asked questions.

Health and Safety

Daily health screenings are only required for campus community members who are exhibiting symptoms of COVID-19, or depending on vaccination status. 

The general community and external guests are no longer required to fill out Live Safe. Live Safe only needs to be used if you have tested positive or are experiencing symptoms so our contact tracing team can reach out.

Please see our website for complete information.

We recognize mask mandates in the state have loosened over the last few weeks. However, we are also seeing increased COVID cases at some of our peer institutions. Masks have been a key factor in our community health and we must remain vigilant. We have learned how quickly things can change as the pandemic has evolved. For now, our indoor mask mandate on campus will remain in place. We will revisit this policy again after things have settled following everyone’s return to campus after spring break.

Based on the recommendations from our health-care partners and local health departments, all students, employees, and visitors are now required to wear three-ply disposable, KN95, or N95 masks on campus. If you wear a cloth mask, it must be worn over one of the other approved mask styles. Masks must completely cover your nose and mouth and fit snugly against the sides of your face without gaps.

Masks must be worn in the classroom, library, Sports Center, dining facilities (when not eating), and any other indoor location. Masks are not required outside, other than if social distancing is not possible or you are required to under the quarantine and isolation policy detailed below. Masks should not be removed to eat and drink in areas other than those designated for dining, or in one's own workspace.

You are encouraged to maintain your own supply if you are able, and masks will also be available at many locations across campus. Please visit our website for these locations.

Our facilities teams perform regular cleaning of all public spaces. They consistently disinfect classrooms, common areas, workspaces, and dining areas to help minimize transmission. Additional hand sanitizing stations were installed across campus and ventilation systems have been updated with appropriate filters.


Be aware of the following symptoms when you are completing your daily LiveSafe health questionnaire or at any other time of day:

  • Fever (100.4° or higher) or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea, vomiting, diarrhea

If you experience these symptoms, please call Health Services at 860.768.6601 or complete the LiveSafe Health Screening.

Contact tracers will be in touch with you if they determine you are at risk. Their phone calls may come from Colorado or California.

It is our hope that you will remind one another to put on masks and follow all other rules.

For behavior that is belligerent or simply too large of an issue for you to manage, please use LiveSafe to report a violation. Go to the app, click “Report Tips,” and then “COVID-19 Concerns.” These tips can be anonymous, but should be submitted in a timely fashion. Reports that are submitted hours or days later may affect our ability to address the alleged concern.

Vaccines and Boosters

As always, our main goal is to protect the health of our community by following the recommendations of the CDC, local health departments, and our healthcare partners. For this reason, the University of Hartford requires all students, faculty and staff to be fully vaccinated against COVID-19. There was a process for limited medical and religious exemptions.

The CDC recently changed its guidance for the timing of the Pfizer and Moderna boosters.

Eligibility is now defined as:

  • five months after receiving your second Pfizer or Moderna dose
  • two months after your J&J vaccination 

If you are not yet eligible for a booster, you may still come to campus, but get your booster as soon as you become eligible and submit your documentation to the UHart portal within seven days. Please visit our website for instructions.

Please visit our vaccine page for more information and for answers to frequently-asked questions.

Quarantine and Isolation

The CDC recently issued updated guidance regarding quarantine and isolation periods. As a result, we have revised our policy.

If you test positive:

  • Plan to isolate for 10 days.
  • On Day 5 (day 0 is the day you tested positive), if you have no symptoms or symptoms are resolving, and you have been fever-free for 24 hours, take a rapid test.
  • If you are negative, you may leave isolation, but must always wear a mask when around others (even outside) for the next five days.
  • If you test positive, have a fever, and/or other symptoms on or after Day 5, continue to isolate for a full 10 days.  Please note that many people still test positive on Day 5, so it is important to plan for 10 days.
If you are exposed to a positive case:
  •  If you are fully vaccinated and boosted, or are not yet eligible for your booster, you do not need to quarantine. Wear a mask whenever you are around other people (even outside). Test on Day 5, or any time you develop symptoms.
  • If you are unvaccinated or have not yet received your booster (and you are eligible), you must quarantine. Test on Day 5. If you are negative, you can leave quarantine and mask for five additional days both inside and outside.
If you are a residential student who must quarantine or isolate, we ask that you must return home for that period. If that is impossible due to distance, vulnerable family members at your residence, or other reasons, we will work with you to isolate or quarantine on campus, but there is limited space available.

COVID-19 Testing

Please visit our COVID-19 testing protocols page for the latest information in regards to the protocols in place for Fall 2021. The requirements vary according to vaccination status.

Residential Life Information

Residential students are allowed to have guests in their spaces. These guests must be University of Hartford students (residents or commuters) and the number of people in a space cannot exceed the capacity limit of that space. At this time, residential students may not have external guests in residential spaces. This will be revisited at a later date depending on current health conditions.

Guests who are not members of the University community will only be permitted in housing units during move-in or as approved by the Office of Residential Life. 

Support for Students

It's very important to care for your mental health during this challenging time. CAPS will maintain regular business hours (Monday through Friday, 8:30 a.m.–4:30 p.m.) on a remote basis.

If you would like to speak with a therapist, please call CAPS at 860.768.4482 and leave a voicemail. Or, email CAPS Director Dr. Jeff Burda at Questions from faculty, staff, or others should be directed to Dr. Burda. 

If there is an emergency on campus, please contact Public Safety at 860.768.7777. 
If there is an off-campus emergency requiring immediate assistance, please call 911 or go to your nearest ER.

Campus Life and Events

Yes. The Office of Student Engagement and Inclusion and other campus groups have dozens of events planned for students. Please see UHart Hub for a complete schedule and information.

Yes, clubs can meet. Please see the Student Engagement and Events Policy for complete information.

Please see the list of current hours of operation, which will be updated frequently as information changes.

Vaccinated visitors are allowed at University events such as performances, exhibitions, lectures, and athletic events. Faculty and staff can have guest speakers attend classes and events. Proof of vaccination must be shown prior to entering or participating, and masks are required indoors. Please remember external guests are not allowed in residential facilities.

Any guests coming to campus for a registered and approved event must:  

  • Provide proof of vaccination
  • Wear a mask indoors
  • Follow any public health guidelines outlined by the event coordinators

Beginning at 9 p.m. each night, only immediate family members of students are permitted to come to campus as guests. Family members and external guests are not permitted to enter residence halls. 

A limited number of external guests are now allowed for University-sponsored events, including performances, recitals, exhibitions, expos, and athletic events. Faculty and staff can have guest speakers attend classes and events. Proof of vaccination and mask wearing are all required for external guests. It remains prohibited to have external guests in campus residential facilities.