25Live Common Questions
Many answers to questions that we receive about calendars or scheduling events are below.
25Live is the only approved event management system used by the University of Hartford to reserve space and add events to UHart web calendars. It should be your central source to view event information and help coordinate all your event needs.
Any person with a Hawkmail username can view information within 25Live. However, only approved students, student clubs, and faculty and staff will be able to request locations and resources, and schedule events in 25Live. To become an approved requestor please fill out this form https://www.hartford.edu/calendar/25live-authorization-form.aspx. Once approved you will be invited to a training session.
You may access 25Live by going to https://25live.collegenet.com/pro/hartford and logging in using your Hawkmail username and email.
There are multiple reasons why your login may not be working, with the most common being username or password error. Try signing in without @hartford.edu, or resetting your password.
To have an event listed on one of our many University-wide calendars you will need to use 25Live. This system is designed so that you can easily view availability of spaces and submit an event all in one location. Once completed, your request will automatically be sent to the scheduler who coordinates the space being requested and to the Office of Marketing and Communication for final approval to be displayed on a web calendar.
Only approved users who are able to request events. To become an approved user, please fill out this approval form. It may take up two to three business days for your approval to take effect. You will receive confirmation once your account has been approved.
Yes, there is training for 25Live. Once you receive approval, an invitation for training will be sent you.
If you’d like your event to appear on a University Calendar, it must have an event description. The description field is required on most requests. The Office of Marketing and Communication holds the right to edit description of the event based on appropriateness, content, grammar and/or length.
Academic Buildings including General Purpose Classrooms – Room Requests can only be made for the current semester.
Student Centers Facilities – Request for spaces for large scale events within the Student Centers Facilities are accepted one semester in advance.
Fuller Music Center/Handel Performing Arts Center – Requests can be submitted for the current semester, except for the following: Curricular Recitals, Performances, Required Recitals, and events in Non-Academic Classrooms. More information about Hartt specific policies can be found in Blackboard.
Please note, the 25live System does not take same day requests.
No. All requests for events and meetings must be submitted through 25Live. 25Live is the only approved protocol of requesting events at the University of Hartford.
Yes. Fill out the media request form by going to the Media Technology Services website.
For large scale or special events, please allow up to 5–7 business days for processing. For smaller events, such as a meeting, please allow 2–3 business days for processing.
A Scheduler will email you if your event is denied.
Please wait to receive a confirmation email that your space/event has been confirmed before publicizing your event on social media or making posters. Only confirmed events will show on the University Calendar.
Only confirmed events will show on any University Calendar. Please make sure you have confirmed all the details of your event with a Scheduler.
Once the space is confirmed, you will receive an email from the scheduler. This confirmation will contain a unique event reservation number. Please use this number to cancel or change your event with the scheduler.
- Change – Reply back with changes.
- CANCEL – Reply with CANCEL in the Subject Line of the Email.
To Change/Cancel your event within the Student Centers Facilities, please complete the Event Change/Cancellation Form
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