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Contact Tracing

Health Advice & Screening

Are you feeling ill? Read our important health advice on what to do next. 

If you are not vaccinated, make sure you complete your Daily Health Screening through LiveSafe. 

Contact Tracing is used by health departments to prevent the spread of infectious disease. We have hired 14 registered nurses who work seven days a week to quickly and effectively identify contacts, assess concerns, and monitor health assessments. 

Contact Tracing Policy

This policy was updated on August 4, 2021.

Participating in contact tracing is mandatory for all University of Hartford community members. In general, contact tracing involves identifying people who have COVID-19 and people with whom they came in contact to interrupt disease spread.

Contact tracing typically involves:
  • Interviewing people with COVID-19 to identify everyone they had close contact with during the time they were infectious. Close contact typically includes anyone with whom an infected person spent 15 minutes or more with closer than six feet.
  • Notifying contacts of their potential exposure.
  • Referring contacts for testing.
  • Monitoring contacts for signs and symptoms of COVID-19.
  • Recommending quarantine when contacts are identified as medium or high risk.
  • Connecting contacts with services they may need during the self-quarantine period. 

Contact Tracing and Community Expectations

As a member of the UHart community, individuals must participate in contact tracing protocols. These safety measures are in effect for community members who are diagnosed with COVID-19 and identified as a close contact to someone who has been diagnosed. The below information outlines these expectations: 

If diagnosed with COVID-19:
  • You must report this information to the University through the LiveSafe Daily Health Screening or by calling Health Services at (860) 768-6601.
  • You must respond to the outreach of public health workers who may contact you daily. This may be in the form of email, text, or phone call. Calls will come from Colorado or California area codes and it is important that you answer calls even if you do not recognize the number. 
  • You must monitor your symptoms and take your temperature twice a day.
  • You must answer questions honestly about your health and symptoms.
  • You must answer questions honestly about who you’ve been in contact with and where you spent time while you may have been infectious.*
  • You must self-isolate until cleared by a medical professional.
If identified as a close contact to someone diagnosed with COVID-19:
  • You must respond to the outreach of the public health workers who may contact you daily. This may be in the form of email, text, or phone call. Calls will come from Colorado or California area codes and it is important that you answer calls even if you do not recognize the number. 
  • You must monitor your symptoms and take your temperature twice a day.
  • You must answer questions honestly about your health and symptoms.
  • You must answer questions honestly about who you have been in contact with and where you spent time.*
  • You must comply with the request to quarantine or obtain a COVID-19 test if instructed to do so.

Generally speaking, contacts of contacts and those who are fully vaccinated are not considered at risk and do not have to quarantine. According to the CDC, vaccinated individuals who are identified as contacts, must wear a mask for 14 days and get a COVID-19 test between days 3 and 5 of exposure. If you are feeling symptomatic, always contact Health Services at 860.768.6601 

Important Enforcement Information

Failure to actively participate in symptom tracking and contact tracing will result in a referral to the Office of Student Conduct and Conflict Resolution (OSCCR). This includes not answering the phone and reporting erroneous information.

This may result in but not limited to removal from campus housing, ban from campus, suspension, and/or expulsion, among other sanction possibilities. See OSCCR guidelines for more information. For faculty and staff, a referral may be made to The Office of Human Resource Development for failure to participate in contact tracing and ongoing health screens.

*Good Samaritan and Amnesty Policy and Contact Tracing

The Good Samaritan and Amnesty Policy is extended effective Fall 2020 to include contact tracing efforts. Students will not be referred for an alleged violation related to public health-related COVID-19 policies should such information be discovered during the course of contact tracing. This extension of the Good Samaritan and Amnesty Policy is designed to encourage students to truthfully answer questions related to contact tracing.

On-Going Health Screenings

In an effort to keep the campus community safe, the Daily Health Screening and reporting measures will continue to be implemented for on-campus students, faculty, and staff. The below outlines the process for on-going health screenings based on an individual's vaccination status.

Unvaccinated Individuals Vaccinated Individuals
Download the LiveSafe App to your mobile phone Download the LiveSafe App to your mobile phone
Complete the Daily Health Screening by answering a series of short questions; answer as honestly as possible. Use the Daily Health Screening to report ONLY if/when you are experiencing COVID-like symptoms, have been exposed to COVID, or test positive for COVID.
Stay home and do not go to class or work when feeling ill.  Stay home and do not go to class or work when feeling ill. 

How Contract Tracing works at UHart

Who is working on COVID-19 response?

We currently have a three-tiered COVID-19 Response system. The medical team meets daily with the contact tracers to review cases, contacts, and clearances. This group reports to a logistics and operations team that meets twice a week, comprised of representatives from health services, covid response, facilities, residential life, and dining. The University steering committee meets weekly to review the health of the community and make recommendations for policies and procedures to the President’s Cabinet. The COVID-19 Response Team operates seven days a week.

Who does the contact tracing?

A team of registered nurses partners with the COVID-19 response team and Hartford Healthcare to conduct the contact tracing. They have a "uhnurse" email address and may call from a Colorado or California number. They are fully trained and registered with the CT Department of Public Health. The contact tracers meet daily with the medical team to review cases, contacts, and clearances. Any medical LiveSafe entry of concern gets discussed and reviewed by this team. As a reminder, you are required to participate in contact tracing as a University of Hartford community member.

What happens when a positive person is identified?

There are typically three ways we find out about positive cases:

  1. Self-report to Health Services or through the LiveSafe Daily Health Screening
  2. Testing in Health Services or weekly surveillance testing
  3. The State Contact Tracing Database

Once we identify a positive case, the contact tracing team calls the person to assess symptoms and identify close contacts, and then close contacts are called. At the same time, our internal medical COVID-19 Response Team is determining if the positive student needs to be housed on campus or can isolate off campus. Our team calls the student to discuss and offer support, as well as sends an informational email. Once the medical team and contact tracers have the information they need, the student is moved accordingly and a hold notation is placed on their student account, which sends a notification to their instructors the following morning.

This year UHart has limited campus accommodations, so it is important to have a plan with your family if you are to test positive or need to quarantine. If an employee tests positive they are also contacted by the contact tracers and should connect with HRD about being out of work.