Fall 2020 Update

See UHart’s reopening plans for Fall 2020 and additional information about our response to COVID-19.

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Coronavirus FAQs

As we continue to monitor and make informed decisions to protect our campus community, we've created a list of frequently asked questions.

This list will continue to be updated as more information becomes available.

Health and Safety

Will I need to be tested before coming to campus this fall?

In accordance with recommendations from state and public health officials, all residential students will be required to provide documentation of a negative COVID-19 test within 14 days of their arrival on campus. In addition to the increasing availability of testing in communities across the country, the University is working with peer institutions and our healthcare partners to offer additional testing opportunities. In the coming weeks, we will share additional details, including how to document a negative test result with the University prior to travel.

Will the University conduct regular health screenings?

All students will be required to participate in daily health screenings via our LiveSafe app.

Do I have to wear a mask?

All students, employees, and visitors are required to wear face coverings when in public. This means when they are not in their personal living spaces, including in the classroom, students must wear a face covering. The University will provide every student with one washable cloth UHart mask upon their return to campus, but they should plan to bring additional personal face coverings to campus. Every effort will be made to supply face coverings as needed in various campus settings.


How are you following social distancing requirements?

Academic facilities, dining halls, libraries, performance spaces, and other campus areas are being reconfigured to allow for social distancing of at least six feet.


How are you keep campus clean?

Our facilities team will continue to perform regular intense cleaning of all public spaces. They will consistently disinfect classrooms, common areas, workspaces, and dining areas to help minimize transmission. Additional hand sanitizing stations are being installed across campus and ventilation systems are being updated with appropriate filters.

Classes and Academics

What is the academic schedule this fall?

Please note the following important changes to the academic calendar for the Fall 2020 semester. Our plans and schedule, of course, are dependent on the ongoing guidance from the state of Connecticut and public health officials.

  • Saturday, Aug. 15–Sunday, Aug. 23: The University will offer an early drop-off period during the week leading up to the start of the semester for residential students who can easily travel to campus. This will be a same-day, in-and-out process to drop off belongings in rooms and return home without an overnight stay. Similar to our ongoing move-out process, advance sign-up will be required for preset time slots. This will allow us to accommodate testing requirements, maintain social distancing recommendations, and minimize traffic.
  • Monday, Aug. 24–Wednesday, Aug. 26: Students begin living in residence halls, with arrivals scheduled on a staggered basis. The early drop-off of belongings by as many students as possible will help to accelerate this process.
  • Instruction will begin on Aug. 26. Online instruction may be utilized during the first week to allow for move-in and the administration of state-required COVID testing of all students upon their return.
  • Monday, Sept. 7: Classes will be held on Labor Day.
  • Tuesday, Nov. 24: On-campus classes conclude at the end of the day. Students depart for Thanksgiving break and will not return to campus until Jan. 17, after winter break. This schedule reduces the risks of virus spread during flu season; allows for a thorough cleaning of all campus facilities; and limits the possibility of students, faculty, and staff returning to campus after potentially being exposed to the virus during travel over the Thanksgiving break. We recognize this change means less time for students in our residential and dining facilities. As a result, we will proactively reduce room and board costs by two weeks. Revised bills for residential students will reflect this reduction.
  • Monday, Nov. 30–Tuesday, Dec. 15: Fall classes, review sessions, office hours, reading days, and final exams will be completed remotely. We recognize that Commencement is Dec. 15, and we will work with all graduating students requiring accommodations.

What types of classes is UHart offering this fall?

We have created a blended approach to academics for the fall and are offering classes in a variety of formats:

  • Traditional in person classes will meet at a specific time and place that is reflected on your schedule.
  • Hybrid: These classes are a mix of in-person and online, depending upon the needs of the class. Some meetings will be in person, while others will be online, as determined by the faculty member. For example, if you have a Tuesday, Thursday course, the instructor may tell you that it meets in person on Tuesdays and online on Thursdays.
  • Remote: These classes are fully online but meet at a specific time (synchronous).
  • Online: These classes are fully online and do not meet at a specific time (asynchronous).

Can I take all of my classes online this fall?

We know some of our students are unable or do not want to return to face-to-face learning. We will do everything we can to accommodate a remote learning environment for the fall semester should you choose to remain off campus. If you would like to learn more about the opportunities to student remotely this fall, please contact the Center for Student Success at

Will Summerterm be held in-person?

Similar to many of our peer institutions, we will not offer face-to-face classes this summer. Both sessions of Summerterm will be held exclusively online.

Will there be flexible degree awarding?

We have added another degree awarding date this summer to allow for completion of your spring courses. This means that we will be able to award degrees and send transcripts fairly quickly once you complete any incomplete coursework and grades are submitted. Therefore, taking incompletes will not derail you from earning your degree in a timely fashion this summer.

Contact your academic advisor or college evaluator with questions.


Are Study Abroad trips still scheduled?

All Study Abroad trips for the summer and fall semesters are cancelled.

Residential Life Information

Will residence halls be open this fall?

Yes. Please see the following schedule:

  • Saturday, Aug. 15–Sunday, Aug. 23: The University will offer an early drop-off period during the week leading up to the start of the semester for residential students who can easily travel to campus. This will be a same-day, in-and-out process to drop off belongings in rooms and return home without an overnight stay. Similar to our ongoing move-out process, advance sign-up will be required for preset time slots. This will allow us to accommodate testing requirements, maintain social distancing recommendations, and minimize traffic.
  • Monday, Aug. 24–Wednesday, Aug. 26: Students begin living in residence halls, with arrivals scheduled on a staggered basis. The early drop-off of belongings by as many students as possible will help to accelerate this process.
  • Tuesday, Nov. 24: Students depart for Thanksgiving break and will not return to campus until Jan. 17, after winter break.


How is the pandemic changing residential life?

Our enhanced safety measures and commitment to strictly following social distancing and quarantine guidelines have led to capacity changes in our residential communities. Unfortunately, this means some housing assignments may have to change. We know these changes are not ideal, but they are necessary, and we all have a role to play in maintaining the strictest health and safety standards to keep each other safe. Housing assignments will be finalized by the end of July.



I had to move off campus before the end of the semester. Will I get a refund?

The University is offering a prorated refund or credit for housing, meal plans, and parking fees .


How are the refund and credit amounts calculated?

Credits and refunds are being calculated student by student. Amounts are based on prorated costs, minus select fixed university expenses, from the period beginning March 23, the day campus operations would have resumed following spring break, and continuing through the end of the spring semester. Credits and refunds are subject to the following adjustments:

  • Financial aid applied to room and board
  • Fees paid by those students who remained on campus
  • Fees paid by the University for those students with certain on-campus job positions (RAs, RFAs)
  • Outstanding account balances

How much is my room credit or refund?

Room credit amounts are calculated based upon the rate applied to the housing in which the student resided as of March 23. Please visit the bursar's website for the standard refundable credit, prior to any adjustments calculated at the individual student level.


How do refunds or credits work for meal plans, dining dollars, and Hawk cash?

Meal plan credits are calculated based upon the plan in which the student participated. All meal plans consist of meal swipes and dining dollars. The portion of the meal plan related to meal swipes will generate a credit or refund similar to housing. The full remaining amount of dining dollars and Hawk cash on the student’s account as of March 23 will be used to generate the total credit or refund amount. Please visit the bursar's website for those specific amounts.


How much will my parking refund be?

Parking permits are required to be paid annually, and cover the time period from September through August. The cost of the parking permit depends on when the permit was purchased, and reduces by 25 percent on a quarterly basis. Parking permit refundable credits have been calculated based upon the date at which the permit was purchased and the time period covered by that permit. Please see the bursar's website for the standard refundable credit, prior to any adjustments calculated at the individual student level.


Will I receive money from the CARES Act stimulus funding?

The University anticipates receiving funds from the U.S. government’s Coronavirus Aid, Relief, and Economic Security (CARES) Act. This additional funding is being provided to students for expenses related to the disruption of campus operations due to the coronavirus, such as food, housing, course materials, technology, health care, and child care. It will be provided as a cash grant*. Using the most recently available guidance from the Department of Education, the University will be providing Title IV eligible students the following:

  • $500 to all residential students displaced from campus
  • $250 to all other full-time undergraduate students
  • Graduate students that are Title IV eligible and have experienced a hardship should apply for stimulus funding here.

*Please note that by accepting or donating a refund or credit, you thereby release any and all potential claims related in any way to the closing of campus and transition to on-line learning due to the COVID-19 Pandemic.



How will credits and refunds be processed?

Graduating seniors will receive a refund if the credit has generated a refundable balance on their account. The balance will be provided to the student through BankMobile, if the student had previously completed a BankMobile profile. If not, a check will be mailed to the student’s home address. We expect refunds to be processed by June 1.

Students who will not be graduating this semester will receive a room and meal plan credit adjustment applied to their student account. These credit adjustments may be applied to future tuition, room and board, or other fees and expenses. Credits will appear in student accounts by June 1.


I have a pressing financial need. Are there any options for me?

Students who have experienced significant hardship as a result of the current pandemic, are asked to complete this form for assistance. A member of our Office of Student Financial Assistance will be in touch to review your account, financial aid, and options.

I have an outstanding balance. Are any accommodations being made?

The Bursar's Office did not charge late fees for people who had an outstanding balance this month and will not next month. We are also allowing students to register for fall classes with a balance of $5,000, which was raised from $2,500, knowing many of these students qualify for a refund.


I'm concerned my GPA will impact my financial aid. What should I do?

Should you end up in a situation where you do not meet the minimum GPA or credit requirements to earn your financial aid package for the fall, you should contact the Dean’s Office of your school or college to make a request for an appeal. More flexibility will be granted this year due to the circumstances. Please contact your Dean’s Office or Financial Aid at


When and where is Commencement?

We will honor our seniors on Tuesday, Dec. 15, at noon at downtown Hartford’s XL Center.


Who will be invited to participate in the ceremony?

Those who would have been recognized in May 2020 will join our graduates eligible for our December 2020 Commencement.


How was the date selected?

Student leaders, University administrators, and deans discussed the best option among the limited dates available in December at downtown Hartford’s XL Center. They selected Dec. 15.


What if I am unable to attend the rescheduled ceremony?

We still want you to be a part of the celebration. We will be streaming the ceremony live and then offering it for on-demand viewing at your convenience. We will be reading the names of all eligible graduates, not just those who are in attendance that day.  


Will there still be a separate doctoral hooding ceremony?

Yes. That small ceremony has been rescheduled for Sunday, Dec. 6, at 10:30 a.m. in Lincoln Theater on campus.


I have other questions that are not listed here.

Please visit to review our updated information about receiving your caps and gowns, final transcripts, and other logistical information. If you have any questions about any aspect of Commencement, please email 


Campus Life and Events

How will this impact other University-sponsored events?

Out of an abundance of caution, UHart is postponing or canceling non-essential events or work-related gatherings scheduled to take place on campus for the forseeable future.

What does this include?

  • Events sponsored by the University and by individual schools, colleges, departments or offices; student-sponsored events; and events held or sponsored by external organizations
  • Presidents' College courses and lectures have been canceled for the remainder of the spring semester.
  • The Office of Admission is reviewing visit opportunities and policies, and will communicate with prospective and admitted students over the coming week to share alternate means of engaging with UHart.

We will continue to evaluate the status of events and communicate any changes as soon as possible.

What is open on campus?

Please see the list of current hours of operation within the Coronavirus website, which will be updated frequently as information changes.

What should a student, faculty, or staff member do if they are planning to travel, or have recently traveled?

Please see all travel guidelines posted to our coronavirus updates website for more information.

How will the coronavirus impact prospective international students?

Our International Admission Office has revised its admission procedures due to the coronavirus. Accommodations are being made for international students applying for undergraduate programs for the 2020 Fall Semester, which begins in September. 

Please visit the International Admission website for the details.

How is this affecting the programming for the Hartt Community Division?

Friday, March 13 through Friday, March 20
  • All HCD activities (private instruction, group instruction–music and dance, rehearsals, recitals, performances, etc.) will be canceled.
  • During this period of closure, you will receive additional information regarding resources and next steps for remote, online private lessons for the weeks of March 21–April 5.
  • As this is a school closure, and in accordance with our policies, faculty will be required to ensure that each private lesson student receives the services they have registered for.
Saturday, March 21 through Sunday, April 5
  • All group instruction (ensembles, chamber music, jazz and popular music, dance, etc.) will remain canceled through Sunday, April 5. A decision about extending this cancelation will be made no later than March 27. This brief pause will still allow us to meet the educational/artistic goals for all group instruction.

All recitals, performances, and events cancelled during this period will not be rescheduled.

At this time, The Hartt School Community Division will not issue refunds for 2019-20 activities. An assessment on any possible refunds for missed instruction will be made in tandem with the University of Hartford’s decision regarding continued instruction after April 5.

Information will be communicated as quickly as possible. Please continue to check your email for periodic updates. We sincerely appreciate your patience and understanding as we work to navigate this ever-evolving situation and provide safe, effective solutions for all HCD students and families.

Support for Students

Is there someone to help me adjust to working online?

The Center for Student Success (CSS) will have team members available for one-on-one coaching or questions as they come up. Please feel free to email or use Compass to set up an appointment at any time. All appointments will be conducted remotely; the CSS staff will guide you through that process.

If you are a student that is concerned about your ability to learn remotely for any reason, including because you do not have the technology available to do so, please email as soon as possible.


Is tutoring available?

Yes. You can request a tutoring appointment via Compass.


Is there mental health support?

It's very important to care for your mental health during this challenging time. CAPS will maintain regular business hours (Monday through Friay, 8:30 a.m.–4:30 p.m.) on a remote basis.

If you would like to speak with a therapist, please call CAPS at 860.768.4482 and leave a voicemail. Or, email CAPS Director Dr. Jeff Burda at Questions from faculty, staff, or others should be directed to Dr. Burda. 

If this is an emergency on campus, please contact Public Safety at 860.768.7777. 
If this is an off-campus emergency requiring immediate assistance, please call 911 or go to your nearest ER.


Information for International Students

How does new Immigration and Customs Enforcement guidance impact me?

This new guidance would affect F-1 students during Fall 2020 only and applying this guidance to the new University plan requires a detailed analysis. Currently, the International Center is coordinating with University leadership as well as national associations and peer universities so that we may provide timely and accurate information as soon as possible.


Should I register for any online classes?

If you are an F-1 student in the US or you plan to return for Fall 2020, we ask that you work with your academic advisor to ensure that you have a course schedule that is both online and onsite. Please do not register for a fully online schedule if you plan to be in the US.


Can I stay in my home country and take classes online?

Current travel restrictions and bans are preventing many students from traveling to the US. Other students have expressed concerns about traveling during the pandemic. If you are unable or unwilling to come to campus this fall, please work with your academic department to discuss taking online courses from abroad or taking a leave of absence from your studies. Your SEVIS record will not remain active if you are outside of the US during fall 2020.

Employee Information

Are employees expected to report to work?

We are now asking most employees to work remotely until at least July 1. Essential personnel have been in contact with direct supervisors.

All faculty and staff are required to submit this form to Public Safety in order to gain approval for access to campus buildings.

What health recommendations are in place for essential employees?

While most of our workforce is now working from home, there are employees who must remain on campus to support our students or continue vital business operations. Our goal is to provide a healthy work environment for everyone and, in turn, to minimize the risk of illness whenever possible. As a means to achieve this goal, we would like to offer the following reminders aimed at reducing the risk of illness in the workplace:

  • First and foremost, stay home if you are sick or presenting any associated symptoms
  • Always cover your cough and sneeze
  • Wash your hands well and often
  • Utilize tissues and hand sanitizers whenever possible
  • Keep your work station clean
  • Maintain 6 feet of space between you and your co-workers whenever possible
  • Contact your personal physician if you are experiencing symptoms
Some of our employees may be particularly vulnerable to catching COVID-19 due to their age, underlying health conditions, or other factors. Please see the CDC’s list of high-risk groups. Contact HRD if you fall into one of these categories and have been asked to work—or are still working—on campus for any reason, or if you wish to request an accommodation for any other health-related issue.

Is there technical support for employees?

Information Technology Services will remain staffed. If you need assistance while on campus, please make an appointment by emailing

There are additional technology resources available online.

Health, Wellness, and Prevention

How can I help reduce the spread of coronavirus?

  • Wash your hands often with soap and water. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60 percent alcohol content.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue into the trash.
  • Clean and disinfect frequently touched objects and surfaces.