As we continue to monitor and make informed decisions to protect our campus community, we've created a list of frequently asked questions.
This list will continue to be updated as more information becomes available.
- Making Space for First Responders
- Classes and Academics
- Campus Life and Events
- Support for Students
- Employee Information
- Health, Wellness, and Prevention
Residence halls closed on Friday, March 13.
Only students who have successfully petitioned are allowed to stay on campus. The deadline to petition to remain on campus has passed.
Petitions were considered with documented evidence for one of the following reasons:
- You are an international student who is unable to return home dur to the CDC's travel restrictions.
- You have documented evidence of being a ward of the state or are currently homeless.
- Your documented home address is currently under quarantine and you cannot return.
Due to rapidly changing circumstances, we do not have a specific timeline as of now. We are putting a plan in place for a future move out dates, likely after May 1 and subject to current health regulations and guidelines.
We are also identifying areas of campus housing that we may be able to offer in support of our partners in the regional medical community as their needs continue to evolve. We are doing the best we can to develop a plan for storage but a number of factors could limit our space and ability to store furniture.
Please mail your room key and room number in a padded envelope to Max Koskoff, Office of Residential Life, 200 Bloomfield Ave. West Hartford CT., 06117. We recommend sending your key via certified mail to ensure proper delivery.
First and foremost, we have been focused on the health and education of our students. We are working through the complex financial realities of this crisis and will provide an update to students and families by April 15.
We anticipate providing some form of prorated refund for housing and meal plans for graduating students, and an equal financial credit applied toward next year’s costs for other residential students. We are reviewing all state and federal regulations around these anticipated actions.
Mail Services is currently open, with a limited staff, from 9 a.m. to 1 p.m. They can be reached at 860-768-4210.
Updated on March 24
- Mail services is forwarding all First Class mail and packages delivered through the U.S. Postal Service (USPS) to students’ home addresses that are on file.
- Packages delivered from UPS, FedEx, Amazon, DHL cannot be forwarded.
- Updated on March 26: Students may not pick up these packages when they return to campus to pick up their belongings.
- Students; please contact Mail Services if you want these packages returned to the sender.
- Remember to change your browser's auto fill to your current address as you continue to order items online.
Making Space for First Responders
In support of our local partners' mitigation efforts, we are making some of our residential areas available for medical staff and first responders. Some of our students were notified their residence halls were selected. The following FAQs apply to those students.
Due to the rapid spread of COVID-19, the University and other area schools have been asked to immediately provide space for first responders and medical personnel. Moving your belongings will allow us to accommodate this request from our community partners.
The University is using professional packing and storage company William B. Meyers. The company has more than 100 years of experience in packing, moving, and storage. Prior to the start of the moving process, staff from Residential Life will video record the contents of each room.
Items will be stored on University property in a secure, climate-controlled space.
Due to travel restrictions, executive orders from the governor of Connecticut, and the need for social distancing, we are unable to allow you to come to campus to collect your belongings from storage at this time. We are working on selecting another move-out date, likely after May 1, and will communicate that to you as soon as possible.
Items will be packed by area. For example, items located on the left side of the room will be packed and labeled “left side, room#, contents.”
Please determine if these items are essential (i.e. prescription medicine) and then email your request to Residential Life at firstname.lastname@example.org.
Due to health and safety regulations, perishable food items will be thrown out. This includes dirty dishes and utensils. Nonperishable food items may either be donated or thrown away. All other items will be packed and stored. This includes posters, pictures, etc.
If items are missing or broken, you will be able to contact WB Meyers to make a claim.
The University identified your residence based on the requirements we received from the first responders and medical professionals.
Even if you are planning to stay in the same space as next year, all items will be packed and stored.
The University will be covering this expense at no cost to the student.
Please mail your room key and room number to Max Koskoff, Office of Residential Life, 200 Bloomfield Ave. West Hartford CT, 06117. We recommend putting your key in a padded envelope and sending it via certified mail to ensure proper delivery.
Classes and Academics
Facing these realities outside of our control, the University of Hartford will not resume in-person classes for the spring semester. Classes will resume through remote instruction on March 30 and continue until the end of the semester.
Our faculty are actively working on creative solutions to deliver educational content in new and innovative ways. More information will be communicated to students as soon as possible.
To give you adequate time to have advising conversations, Advance Registration for undergraduate students will begin on Monday, April 13. Graduate students and part-time students will begin registration on Wednesday, April 15.
Please see the Registration site for complete details.
We are temporarily lifting the rule that only “one class per semester may be taken P/NP”. You may elect, for this semester only, to take any of your courses on a P/NP basis to minimize concerns over how grades will impact your GPA. (Note: this does not include Term 1, 7-week courses.)
However, this comes with a number of considerations that you must discuss with your advisor.
- Some programs require a specific grade (e.g., B or better) in a course in order to advance in the major or earn your degree. In this case, a P/NP option is not a good choice, or the course will have to be retaken in the future to meet program requirements.
- Some programs require grades to meet accreditation requirements. In these cases, a P/NP option is not a good choice, or the course will have to be retaken in the future for a letter grade.
- For current undergraduate students, many graduate and professional programs require a grade in a course when applying to the program. In this case, a P/NP option is not advisable, or you should retake the course in the future.
- You may need a certain GPA in order to be removed from Academic Probation or to be placed on Dean’s List. If this is important to you, you should weigh the pros and cons of changing courses to P/NP when reviewing with your academic advisor.
Changes to grading options, including P/NP and withdrawals can be made until May 5 (the last day of classes). If you want to change a course to P/NP or W, you must:
- Inform your advisor or graduate program director via email of the desire to make the change. Please include your:
- ID number
- Course title
- Course Registration Number (CRN)
- Your advisor or graduate program director will review any concerns and give you an opportunity to respond.
- Your advisor or graduate program director will then notify the Center for Student Success (email@example.com) to change the grading option to P/NP or W. This must be done on or before May 5.
We will honor our seniors on Tuesday, Dec. 15, at noon at downtown Hartford’s XL Center.
Those who would have been recognized in May 2020 will join our graduates eligible for our December 2020 Commencement.
Student leaders, University administrators, and deans discussed the best option among the limited dates available in December at downtown Hartford’s XL Center. They selected Dec. 15.
We still want you to be a part of the celebration. We will be streaming the ceremony live and then offering it for on-demand viewing at your convenience. We will be reading the names of all eligible graduates, not just those who are in attendance that day.
Yes. That small ceremony has been rescheduled for Sunday, Dec. 6, at 10:30 a.m. in Lincoln Theater on campus.
Campus Life and Events
Out of an abundance of caution, UHart is postponing or canceling non-essential events or work-related gatherings scheduled to take place on campus for the forseeable future.
What does this include?
- Events sponsored by the University and by individual schools, colleges, departments or offices; student-sponsored events; and events held or sponsored by external organizations
- Presidents' College courses and lectures have been canceled for the remainder of the spring semester.
- The Office of Admission is reviewing visit opportunities and policies, and will communicate with prospective and admitted students over the coming week to share alternate means of engaging with UHart.
- At this time, the University is in consultation with conference and national athletics governing organizations regarding the schedules of all spring sports.
We will continue to evaluate the status of events and communicate any changes as soon as possible.
Friday, March 13 through Friday, March 20
- All HCD activities (private instruction, group instruction–music and dance, rehearsals, recitals, performances, etc.) will be canceled.
- During this period of closure, you will receive additional information regarding resources and next steps for remote, online private lessons for the weeks of March 21–April 5.
- As this is a school closure, and in accordance with our policies, faculty will be required to ensure that each private lesson student receives the services they have registered for.
Saturday, March 21 through Sunday, April 5
- All group instruction (ensembles, chamber music, jazz and popular music, dance, etc.) will remain canceled through Sunday, April 5. A decision about extending this cancelation will be made no later than March 27. This brief pause will still allow us to meet the educational/artistic goals for all group instruction.
All recitals, performances, and events cancelled during this period will not be rescheduled.
At this time, The Hartt School Community Division will not issue refunds for 2019-20 activities. An assessment on any possible refunds for missed instruction will be made in tandem with the University of Hartford’s decision regarding continued instruction after April 5.
Information will be communicated as quickly as possible. Please continue to check your email for periodic updates. We sincerely appreciate your patience and understanding as we work to navigate this ever-evolving situation and provide safe, effective solutions for all HCD students and families.
Support for Students
The Center for Student Success (CSS) will have team members available for one-on-one coaching or questions as they come up. Please feel free to email firstname.lastname@example.org or use Compass to set up an appointment at any time. All appointments will be conducted remotely; the CSS staff will guide you through that process.
If you are a student that is concerned about your ability to learn remotely for any reason, including because you do not have the technology available to do so, please email email@example.com as soon as possible.
Yes. You can request a tutoring appointment via Compass.
It's very important to care for your mental health during this challenging time. CAPS will maintain regular business hours (Monday through Friay, 8:30 a.m.–4:30 p.m.) on a remote basis.
If you would like to speak with a therapist, please call CAPS at 860.768.4482 and leave a voicemail. Or, email CAPS Director Dr. Jeff Burda at firstname.lastname@example.org. Questions from faculty, staff, or others should be directed to Dr. Burda.
If this is an emergency on campus, please contact Public Safety at 860.768.7777.
If this is an off-campus emergency requiring immediate assistance, please call 911 or go to your nearest ER.
We are now asking employees to work remotely for the foreseeable future. Essential personnel have been in contact with direct supervisors.
All faculty and staff are required to submit this form to Public Safety in order to gain approval for access to campus buildings.
While most of our workforce is now working from home, there are employees who must remain on campus to support our students or continue vital business operations. Our goal is to provide a healthy work environment for everyone and, in turn, to minimize the risk of illness whenever possible. As a means to achieve this goal, we would like to offer the following reminders aimed at reducing the risk of illness in the workplace:
- First and foremost, stay home if you are sick or presenting any associated symptoms
- Always cover your cough and sneeze
- Wash your hands well and often
- Utilize tissues and hand sanitizers whenever possible
- Keep your work station clean
- Maintain 6 feet of space between you and your co-workers whenever possible
- Contact your personal physician if you are experiencing symptoms
We are also working through the details for the employment of work-study students, graduate assistants, and other student workers. We are asking these students to reach out to their direct supervisors, who will be able to share additional details and directives. Student workers of any kind should not be on campus at this time.