Wednesday, Dec. 11

The University is operating on a regular schedule.

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Off-Campus Access

The Libraries' databases are available on campus from all devices with a wired or wireless connection to one of the campus networks. Off-campus access is limited to University of Hartford students, faculty, and staff with current University email accounts.

Can't Connect?

Verify Email Account

To verify that you have a University email account, and that you have the correct login information, go to: hawkmail.hartford.edu.

If you are new to the university, please allow a 24-hour processing time after registration for email and access to services.

For more email help, contact ITS:
860.768.4357
helpdesk@hartford.edu

Desk location: Mortensen Library main level

Disable Pop-up Blockers

Using most of our databases will require opening a new window. If you are new to our site and have a pop-up blocker, you may not be able to open the databases. Please either turn off the pop-up blocker or allow our site to create new windows.

Allow Corporate Access

If you are trying to access the databases from your place of employment, you may receive a "Page not Found" error or similar. Our authentication requires a certain range of ports on a corporate firewall to be opened to allow access. Please have your IT department contact ITS at 860.768.4357 for more information.

Contact Us!

If your problem is not resolved after following the above steps, contact Ben Ide (860.768.4467, bide@hartford.edu).

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