I FOUND A PROBLEM. WHAT DO I DO?
If at any time you encounter any technical problems in Banner, please email ITS at HelpDesk@hartford.edu and include the following where possible:
- a screenshot of any error messages that may display on your screen
- the page name
- the navigation/activity you were performing/attempting when the issue occurred
INFORMATION
- Welcome to Banner 9 by Ellucian (video)
- Getting Started with Banner 9: An Overview of the User Interface and Keyboard Shortcuts (video)
- Watch our kick-off video
- What pages are modified?
- What modified forms from B9 were not being modified for Banner 9?
- Banner 9 FAQs
- Banner 9 Glossary
- Banner 9 Quick Reference Guide
- ***SQR Obsolete Programs***
visit our banner training materials here
Banner Modules
Click on the Banner module below for which you would like to learn more:
| Module | Current Release Banner 8 (PROD) |
Current Release Banner 9 (PROD) |
|---|---|---|
| Application Navigator (AppNav) | 3.1.1 | |
| Accounts Receivable | 8.5.7 | 9.3.13.0.2 |
| Finance | 8.12 | 9.3.13.0.2 |
| Finance Self-Service | 8.7 | |
| Financial Aid | 8.37.1 | 9.3.17.2.1 |
| Financial Aid Self-Service | 8.25 | |
| General | 8.11.2 | 9.3.10.0.2 |
| Web General | 8.8 | |
| HRD/Payroll | 8.16.1 | 9.3.13.0.2 |
| Position Control | 8.16 | 9.3.12.0.3 |
| Employee Self-Service | 8.16.1 | |
| Student | 8.18.1 | 9.3.16.0.4 |
| Student Self-Service | 8.7.2 | |
| Faculty and Advisors Self-Service | 8.7.2 |