I FOUND A PROBLEM. WHAT DO I DO?
If at any time you encounter any technical problems in Banner, please email ITS at HelpDesk@hartford.edu and include the following where possible:
- a screenshot of any error messages that may display on your screen
- the page name
- the navigation/activity you were performing/attempting when the issue occurred
- Welcome to Banner 9 by Ellucian (video)
- Getting Started with Banner 9: An Overview of the User Interface and Keyboard Shortcuts (video)
- Watch our kick-off video
- What pages are modified?
- What modified forms from B9 were not being modified for Banner 9?
- Banner 9 FAQs
- Banner 9 Glossary
- Banner 9 Quick Reference Guide
Click on the Banner module below for which you would like to learn more:
|Module||Current Release Banner 8
|Current Release Banner 9
|Application Navigator (AppNav)||3.1.1|
|Financial Aid Self-Service||8.25|
|Faculty and Advisors Self-Service||8.7.2|