Contact us at actech@hartford.edu, or call 860.768.4661 for support questions.
The Office of Academic Technology & Digital Innovation assists faculty in using technology and new teaching methods in their established curriculum.
Whatever the application or technology, our seminars emphasize teaching first and are designed to engage faculty from all disciplines and all technological skill levels.
Faculty Lab
Located in room L203A of Harrison Libraries, the lab includes for use and/or borrow:
- Windows PC and Macintosh computers
- Scanners (for text, images, and slides)
- Video editing stations
Stop by, e-mail actech@hartford.edu, or call 860.768.4661 to make an appointment.
Meet the Staff
The staff provides faculty with the knowledge and resources needed to use instructional technology effectively and offer a wide range of seminars including: e-learning and Blackboard, Ensemble and Anthem (streaming media and personal capture solution), scanning, PowerPoint, copyright, digital video, and emerging technologies for teaching. Staff also provides instruction and support for classroom applications such as interactive whiteboards, smart classrooms, and personal response systems (clickers).
Training and Support
The Office of Academic Technology & Digital Innovation (actech) provides consulting and instructional support to faculty and staff who are using technology in teaching and learning. The Faculty Lab in Harrison Libraries 203a is available for faculty and staff support and use and is equipped with instructional technology-related equipment including: PCs, Macs, scanners, as well as support staff. Faculty and Staff needing support with Blackboard or other instructional technologies, should contact actech.
Phone: 860.768.4661
Email: actech@hartford.edu
Website: The Office of Academic Technology & Digital Innovation
The Online Studies team is a specialized subteam within the Office of Academic Technology & Digital Innovation. We provide expert instructional design support and oversee the course creation process for the University of Hartford’s fully online programs. As dedicated Instructional Designers, we offer targeted assistance to faculty navigating Blackboard and other academic technologies. To ensure a high-quality, consistent experience, we utilize a master course model. We manage the master courses for each program, facilitate course copies as needed, and collaborate closely with faculty to develop or redevelop both master and individual courses.
🎯 What We Do
🤝 Support faculty in the development of online courses.
🧑🏫 Train faculty to teach online.
🖥️ Assist with questions related to Blackboard Ultra.
📚 Offer resources to build online courses.
📋 Provide a foundation for quality online courses using a standardized template.
✉️ Email: OLS@hartford.edu
📞 HelpLine: 860.768.7861
The following is student support for Blackboard only. All other support technical support issues need to be addressed to the Office of Technology Services (below).
Phone: 860.768.4636
Email: bbsupport@hartford.edu
Ticket: FAQ/Submit a Ticket
For general computer and Internet/network support questions, passwords, Internet/email problems, Banner/Self-Service, campus Facebook, and classroom technology.
Phone: 860.768.4357
Email: helpdesk@hartford.edu
Website: Information Technology Services
Ticket: helpdesk.hartford.edu