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Keeping Hawks Healthy

Read the latest updates on UHart's response to COVID-19: hartford.edu/healthy-hawks.

Help Desk Support

Faculty Center for Learning Development (FCLD)

FCLD provides consulting and instructional support to faculty and staff who are using technology in teaching and learning. The FCLD Faculty Lab in Mortensen 203a is available for faculty support and use and is equipped with instructional technology-related equipment including: PCs, Macs, scanners, and projectors as well as support staff. Faculty and Staff needing support with Blackboard or other instructional technologies, should contact FCLD.

Phone: 860.768.4661
Email: fcld@hartford.edu 
Website: University of Hartford FCLD

Student Blackboard Support

The following is student support for Blackboard only. All other support technical support issues need to be addressed to the Office of Technology Services (below).

Phone: 860.768.4636
Email: bbsupport@hartford.edu
Ticket: FAQ/Submit a Ticket

Information Technology Services (ITS) Help Desk

For general computer and Internet/network support questions, passwords, Internet/email problems, Banner/Self-Service, campus Facebook, and classroom technology.

Phone: 860.768.4357
Email: helpdesk@hartford.edu 
Website: Information Technology Services
Ticket: helpdesk.hartford.edu