We are dedicated to help answer your questions about billing and payments.
The Center for Student Success accepts payments from 8:30 a.m. to 4:30 p.m. Monday through Thursday and 8:30 a.m. to 3 p.m. on Friday. Please contact us at 860.768.4999 or email@example.com for special holiday hours.
Registration fees for the Spring 2024 term are due and payable December 13, 2023. Billing statements for students registered full time will be processed by November 17, 2023. Regardless of whether or not you have been billed, your financial obligation must be addressed in order for you to be cleared for attendance. If you are not cleared for attendance, then you may not be listed on class rosters as authorized to attend.
Failure to pay by the due date will lead to a cashier's restriction on your account. A default charge of 1.5% of the unpaid balance is added each month on all past-due accounts. The University requires that all remittances be in the form of U.S. currency and that your check/money order be payable in U.S. dollars through a financial institution with an office in the United States. Students are responsible for any fees charged to the University by our bank for processing checks through a foreign collection agency or payments returned for non-sufficient funds.
Checks, money orders and traveler's checks should be made payable to University of Hartford. To expedite processing, please include your University ID number and name on all forms of payment. The University requires that all remittances be in the form of U.S. currency and that your check be payable in U.S. dollars through a financial institution with an office in the United States. Checks returned for insufficient funds or stop payment incur a $25 fee. All payments remitted with your statement stub should be sent to:
Center for Student Success
University of Hartford
200 Bloomfield Avenue
West Hartford, CT 06117
The University does not accept credit card payments on campus. Credit card payments must be made using Transact (CashNet Smartpay). Transact accepts MasterCard, Visa, Discover and American Express cards. If you wish to pay all or a portion of your charges this way, you may pay online by clicking the web payment link below. Transact charges a 2.85% service charge for domestic credit card payments. Please note the service charge collected by Transact (CashNet) increased to 2.85% on July 5, 2023. There is a 4.25% fee for international card payments.
As of November 13, 2023 Transact will assess a $.50 cent fee for paying by e-check (ACH).
Make an Online Payment.
Electronic payments from a 529 College Savings Plan can be completed online through your Student Account payment portal!
Transact (CashNet), University of payment processor, partnered with Ascensus Government Savings (AGS), to electronically process 529 Savings Plan payments. Students and Authorized Payers will have the option to select 529 Plan as the payment method.
Many 529 plans can be used to make electronic payments to University of Hartford, but not all 529 vendors and/or plans are currently supported. Click here to see if your plan is included. Your 529 vendor may also assess a service fee for electronic disbursements.
Students and Authorized Payers can make electronic payments from a 529 College Savings Plan through the Student Account eBill/ePayment site. Click here to see how to make a electronic 529 payment.
For any questions regarding student account billing and available payment methods, contact the Center for Student Success at firstname.lastname@example.org or 860.768.4999.
The University has partnered with Transact (CashNet) to offer international students a secure and seamless way to pay for tuition and fees in your currency of choice.
Without leaving the student portal, you can quickly and conveniently make an international payment from over 160 countries, using more than 130 currencies - including Alipay, WeChat, and other popular alternative payment methods.
- Receive preferential foreign exchange rates with zero international wire fees or bank transfer fees
- Rate details are presented directly in your account based on the country selected
- Real-time account updates and fund tracking status notifications
- Multilingual, dedicated payment and account support 24/7 via phone, chat, email, and web.
A few of the countries supported: China, India, Saudi Arabia, South Korea, Canada, Vietnam, Taiwan, Brazil, Japan, Mexico
To pay your tuition and fees with an international payment, log into the student self-service center at www.hartford.edu
Once logged in:
- Select the Student Tab
- Choose Student Financial Records
- Choose Pay your Bill/Transact (CASHNet)
- Follow the on-screen instructions to complete your payment within the portal
For more information, check out Transact's International Payment video
If you require additional assistance, please contact the Center for Student Success (CSS) at 860-768-4999 or email@example.com.
We at the University of Hartford realize that managing the cost of education is a challenge for most families. Therefore, the University has set up an optional program called the Full Service Payment Plan (FSPP) with Transact (Cashnet). Through Transact, we are pleased to offer you an affordable and convenient payment option to help pay your student bill.
The Transact FSPP allows you to pay current term expenses in 5, 4 or 3 installments. The only cost to you is a $40 application fee each term. The first installment payment and application fee is due at the time the plan is set up. The application must be completed and the payment received by published deadlines.
Fall Payment Plans:
- Registration opens June 1
- 5 pay plan: set up by July 10
- 4 pay plan: set up by August 10
- 3 pay plan: set up by September 10
Note: Fall billing statements will be available the first week in July. Please Email CSS if you need help in estimating your plan amount. You will be able to adjust your plan, if needed, once you view your billing statement.
Spring Payment plans:
- Registration opens Nov. 1
- 5 pay plan: set up by Dec. 5
- 4 pay plan: set up by Jan. 5
- 3 pay plan: set up by Jan. 22
Note: Spring billing statements will be available the third week in November (bill date changed for Spring 2024 billing). You can use fall term figures to set up your initial plan amount and adjust your plan, if needed, once you view your billing statement.
Scholarships from private sources are not applied to your account until the funds from the awarding agency are received by the Center for Student Success. One half of the award will be credited each semester (fall/spring), unless otherwise noted by the awarding agency. The student is responsible to pay their bill in accordance with the due dates listed on our billing statements. Anticipating the receipt of scholarship funds does not defer the account balance. Therefore, in order to remain current with your account and avoid a 1.5% default charge on the unpaid balance, the student should pay the amount due by the due date. If posting the scholarship funds to the student’s account creates a true credit balance, the student can then request a refund from the CSS. All refund requests are subject to review by Management.
Note: Fees and charges are subject to change. For confirmation, please refer to the latest bulletin or contact your respective schools or the Center for Student Success at 860.768.4999.
*Additional fees may be assessed on late payments.
This program applies when a government agency, company, corporation—or other University-approved third-party sponsor (“Sponsor”) that the University of Hartford (the “University”) has approved—requires an invoice for payment of an amount that is due from a student. As a courtesy at the University’s sole discretion, and without accepting responsibility or liability for any related requirement between the student and the Sponsor, the University may bill that Sponsor on the student’s behalf (“Third-Party Billing”). The Third-Party Billing process is initiated with a three-way agreement between the Sponsor, the University and the student, who must ensure that the Third-Party Billing payment authorization is not conditional, and not contingent upon the student’s grades or course completion.
Each student to which the University extends this Third-Party Billing courtesy remains bound by each University policy and payment deadline. That student is responsible to verify that the University receives the proper documentation required to bill a Sponsor. To initiate this process, the student must cause an authorization letter, financial-guarantee letter, purchase order or tuition-assistance voucher to be sent to the Bursar’s Office before the covered semester begins.
To obtain the University’s approval as a Sponsor, an entity must provide to the Bursar’s Office specific billing authorization to set up a Third-Party Billing contract. The University requires the following steps in order to set up an approved Third Party Billing arrangement
No later than an applicable semester’s fee payment deadline (to view payment due dates check E-Billing), the student is responsible for submitting a Sponsor-authorized letter or voucher on the Sponsor’s letterhead to the Bursar’s Office.
Authorizations can be sent by any following method:
E-mail to firstname.lastname@example.org;
FAX to 860.768.4521 to the attention of Third-Party Billing;
hand delivery to the Bursar’s Office, Monday–Friday, 8:30 a.m. to 4:30 p.m.; or
regular mail to: Bursar Office, Third-Party Billing, University of Hartford, 200 Bloomfield Avenue, West Hartford, CT 06117
The University requires the following in each authorization:
sponsor’s name and complete contact information;
student’s name and University ID;
semester or dates being covered (if covering more than one semester, the effective and expiration dates need to be included);
specific charges covered (i.e.., tuition, fees, housing, meal plan, parking permit, etc.);
any minimum or maximum amount that the Sponsor is willing to pay;
signature and date from an authorized Sponsor official; and
special instructions for invoicing.
To inquire about direct billing options for books and supplies, the student will need to contact the Follett Bookstore at 860.768.4801
Each authorization is valid for one semester unless the University specifies otherwise.
The student’s account will receive a conditional credit upon the University’s receipt of the Third-Party Billing contract (please allow 48 hours for your student account to be updated with the conditional credit). Once the University sends to Sponsor an invoice requesting payment for the student, payment is due in full and not contingent upon grades or completion of courses. If the Sponsor fails to send payment as per amount of Third-Party Billing contract or fails to pay within specified due dates, then the University will reinstate charges to the student’s account and hold the student responsible for their payment.
Please contact the Bursar’s Office at email@example.com or 860.768.4360 with any question regarding Third-Party Billing and payment.
As a courtesy, the University may bill a Sponsor on a student’s behalf. The student is responsible to make sure that the Bursar’s Office receives all Sponsor-provided documentation before a covered semester begins. Please consult the University’s online academic calendar or call the Student Administrative Services at 860.768.4999 for each semester’s beginning and ending dates. If the student fails to submit required paperwork before a covered semester begins, the student may incur late fees or registration holds.
Upon approving all documentation, the Bursar’s Office will apply a conditional credit to the student’s account, bearing “Bill to Sponsor” notation. The conditional credit does not relieve the student from any financial responsibility to the University. If the Bursar’s Office does not receive payment from the Sponsor, then the Bursar’s Office will:
reverse the conditional credit on the student’s account;
hold the student liable to immediately pay the account balance in full;
place a financial hold on the student’s account;
not lift that hold until the entire balance has been paid; and
not waive any fee that has been added to the student’s account as a result of late payment.
The University will begin invoicing the Sponsor after the University’s registration add/drop period is complete. Due to the number of third party sponsors that are invoiced, please allow up to two weeks after the add/drop period ends for invoices to be submitted to the Sponsor.
The University automatically bills each international student for medical insurance. If the student already carries the proper insurance coverage as mandated by law, then the student is responsible to have the medical insurance fee waived through the International Center, located in the Gengras Student Union, Room 327. Please contact the International Center for insurance fee-waiver deadline information.
Sponsored Student Responsibility:
Student has the ultimate responsibility for paying their bill;
Student must provide a valid authorization from their sponsor prior to the start of the semester;
Student is responsible for paying any balance not covered by the sponsor;
Student is responsible for maintaining proper enrollment as required by their sponsor;
Student is responsible to obtain renewals for authorizations as needed;
Student remains in contact with their sponsor until the terms of the authorization are met;
To prevent any complications with graduation, the student should check with the Bursar’s Office approximately one month prior to graduation to verify that all invoices billed to the sponsor have been paid in full.
Important Things to Remember:
If, for any reason, the Sponsor does not pay an invoice, the student remains liable for full payment of each incurred charge.
Despite any valid authorization, the student must pay as billed any charge that the Sponsor has not agreed to pay (i.e.., parking fines, health center charges, etc.). By issuing a cashier hold, the University restricts services such as registration, release of transcript and release of diploma.
If a “Bill to Sponsor” credit creates a credit balance on the student’s account, then the Bursar’s Office does not issue a refund until it receives the Sponsor’s payment. The student can request a refund for that credit through the Bursar’s Office at firstname.lastname@example.org or 860.768.4360.
The Sponsor must ensure that its letter of authorization or financial guarantee letter arrives to the Bursar’s Office before each covered semester begins. A student incurs a late payment fee and/or registration hold if that letter has not arrived as of that semester’s start date.
Each authorization letter is subject to review and approval by the Bursar’s Office. Upon approval of a Third-Party Billing contract, the Bursar’s Office will note that approval onto the sponsored student’s account.
Payment is due no later than 30 days after the University has submitted the student’s invoice. The student incurs late fees and registration holds on the student’s account if the Sponsor’s payment does not arrive to the University within the allotted 30-day deadline. The student is responsible to pay any late fee that the Sponsor does not pay.
The Sponsor must make each payment not to the student, but instead directly to the University’s Bursar’s Office, payable to “The University of Hartford” in U.S. dollars though a U.S. financial institution. Sponsor must include the student’s name and University ID number on the remittance. The University accepts checks and electronic funds transfer/ACH, but does not accept credit card payments from any third-party agency. Check payments should be mailed to:
Bursar Office, Third-Party Billing
University of Hartford
200 Bloomfield Avenue
West Hartford, CT 06117
Please contact the Bursar's Office at email@example.com or 860.768.4360 for electronic funds transfer/ACH instructions.
For information on making a wire payment please contact the Center for Student Success at firstname.lastname@example.org or by phone at 860.768.4999.
All students registering for classes are required to read and accept financial terms of enrollment. The University of Hartford 'Financial Agreement, Disclosure Statement and Electronic Consent' terms and conditions will be required to be accepted each term. A copy of this Agreement is located on the Bursar Website under Financial Responsibility & Withdrawal Policy section.
Registering for Classes
For those students registering for classes online, they will be prompted to accept the terms and conditions of enrollment at the time they click on 'Select Term.' Once the terms and conditions are accepted they will choose the correct term and then Add/Drop Classes as part of the normal process. Do you have Questions?Email CSS
For those students registering for classes in person with Student Administrative Services or through their advisor, they will need to accept the terms and conditions prior to registration. To do this, they can sign into the Student Self-Service Center with their user name and PIN, choose 'Student Main Menu', then 'Consent to Enrollment Terms and Conditions.'Self-Service Center