We are dedicated to help answer your questions about billing and payments.
Student Administrative Services accept payments from 8:30 a.m. to 5 p.m. Monday through Thursday and 8:30 a.m. to 3 p.m. on Friday. Please contact us at 860.768.4999 or email@example.com for special holiday hours.
Payment Options Including Full-Service Payment Plan
Registration fees for the Fall 2021 term are due and payable July 29, 2021. Billing statements for students registered full time will be processed by July 6, 2021. Regardless of whether or not you have been billed, your financial obligation must be addressed in order for you to be cleared for attendance. If you are not cleared for attendance, then you may not be listed on class rosters as authorized to attend.
Failure to pay by the due date will lead to a cashier's restriction on your account. A default charge of 1.5% of the unpaid balance is added each month on all past-due accounts. The University requires that all remittances be in the form of U.S. currency and that your check/money order be payable in U.S. dollars through a financial institution with an office in the United States. Students are responsible for any fees charged to the University by our bank for processing checks through a foreign collection agency or payments returned for non-sufficient funds.
Checks, money orders and traveler's checks should be made payable to University of Hartford. To expedite processing, please include your University ID number and name on all forms of payment. The University requires that all remittances be in the form of U.S. currency and that your check be payable in U.S. dollars through a financial institution with an office in the United States. Checks returned for insufficient funds or stop payment incur a $25 fee. All payments remitted with your statement stub should be sent to:
Center for Student Success
University of Hartford
200 Bloomfield Avenue
West Hartford, CT 06117
The University no longer accepts credit card payments on campus. Credit card payments must be made using CASHNET Smartpay. CASHNET accepts MasterCard, Visa, Discover and American Express cards. If you wish to pay all or a portion of your charges this way, you may pay online by clicking the web payment link below. CASHNet charges a 2.75% service charge for domestic card payments. Fees for international cards may be higher. There is no fee for paying by e-check (ACH).
For information on making a wire payment please contact the Student Administrative Services at firstname.lastname@example.org or by phone at 860.768.4999.
University of Hartford is now working with Western Union Business Solutions to provide international students an alternative method for paying student bills. This payment option allows you to pay your student account balance in the currency of your choice and provides a simple and reliable way of initiating payments electronically.
You have a lot to think about when attending a university abroad, including entering international markets to make payments for tuition and other university fees. Some of the complications you can encounter using payment processes such as international wire transfers or bank drafts include:
Payments are in a currency different from your local currency
International wires are costly due to high banking fees
Retail exchange rates are high
Payment details provided by your banking institution to the university are sometimes incomplete, which can cause delays in applying the payment to your student account
Advantages of using the student payment portal include:
You can easily obtain a foreign currency quote by accessing CASHNet through the University of Hartford’s self service center
You can pay your tuition and fees in the currency of your choice which will then be converted to U.S. Dollars
There are NO additional transaction charges from Western Union Business Solutions or University of Hartford, though you may be charged a transaction fee by your bank. Please note, cash deposits will not be accepted
The exchange rate is valid for 72 hours* after the transaction is initiated, taking the uncertainty out of the total payment amount
For payments from certain countries, Western Union Business Solutions may refer the payer to a Western Union Solutions referral partner in that country who will provide a foreign exchange rate and process the payment for the payer
The exchange rate is competitive when compared to most banks’ retail rates
Payments received will include your reference information, which ensures that your payment reaches your student account quickly
Payments will be electronically transmitted to University of Hartford ensuring timely posting, typically 2 to 5 business days from the time you initiate the payment
We at the University of Hartford realize that managing the cost of education is a challenge for most families. Therefore, the University has set up an optional program called the Full Service Payment Plan (FSPP) with CASHNet. Through CASHNet, we are pleased to offer you an affordable and convenient payment option to help pay your student bill.
The CASHNet FSPP allows you to pay current term expenses in 5, 4 or 3 installments. The only cost to you is a $40 application fee each term. The first installment payment and application fee is due at the time the plan is set up. The application must be completed and the payment received by published deadlines.
Fall Payment Plans:
- Registration opens July 1
- 5 pay plan: set up by July 15
- 4 pay plan: set up by August 15
- 3 pay plan: set up by September 15
Spring Payment plans:
- Registration opens Nov. 1
- 5 pay plan: set up by Dec. 15
- 4 pay plan: set up by Jan. 15
Note: Spring billing statements will be available the first week in December. You can use fall term figures to set up your initial plan amount and adjust your plan, if needed, once you view your billing statement.
Scholarships from private sources are not applied to your account until the funds from the awarding agency are received by the Center for Student Success. One half of the award will be credited each semester (fall/spring), unless otherwise noted by the awarding agency. The student is responsible to pay their bill in accordance with the due dates listed on our billing statements. Anticipating the receipt of scholarship funds does not defer the account balance. Therefore, in order to remain current with your account and avoid a 1.5% default charge on the unpaid balance, the student should pay the amount due by the due date. If posting the scholarship funds to the student’s account creates a true credit balance, the student can then request a refund from the CSS. All refund requests are subject to review by Management.
Note: Fees and charges are subject to change. For confirmation, please refer to the latest bulletin or contact your respective schools or the Center for Student Success at 860.768.4999.
*Additional fees may be assessed on late payments.
This program applies when a government agency, company, corporation—or other University-approved third-party sponsor (“Sponsor”) that the University of Hartford (the “University”) has approved—requires an invoice for payment of an amount that is due from a student. As a courtesy at the University’s sole discretion, and without accepting responsibility or liability for any related requirement between the student and the Sponsor, the University may bill that Sponsor on the student’s behalf (“Third-Party Billing”). The Third-Party Billing process is initiated with a three-way agreement between the Sponsor, the University and the student, who must ensure that the Third-Party Billing payment authorization is not conditional, and not contingent upon the student’s grades or course completion.
Each student to which the University extends this Third-Party Billing courtesy remains bound by each University policy and payment deadline. That student is responsible to verify that the University receives the proper documentation required to bill a Sponsor. To initiate this process, the student must cause an authorization letter, financial-guarantee letter, purchase order or tuition-assistance voucher to be sent to the Bursar’s Office before the covered semester begins.
To obtain the University’s approval as a Sponsor, an entity must provide to the Bursar’s Office specific billing authorization to set up a Third-Party Billing contract. The University requires the following steps in order to set up an approved Third Party Billing arrangement
No later than an applicable semester’s fee payment deadline (to view payment due dates click here), the student is responsible for submitting a Sponsor-authorized letter or voucher on the Sponsor’s letterhead to the Bursar’s Office.
Authorizations can be sent by any following method:
E-mail to email@example.com;
FAX to 860.768.4521 to the attention of Third-Party Billing;
hand delivery to the Bursar’s Office, Monday–Friday, 8:30 a.m. to 4:30 p.m.; or
regular mail to: Bursar Office, Third-Party Billing, University of Hartford, 200 Bloomfield Avenue, West Hartford, CT 06117
The University requires the following in each authorization:
sponsor’s name and complete contact information;
student’s name and University ID;
semester or dates being covered (if covering more than one semester, the effective and expiration dates need to be included);
specific charges covered (i.e.., tuition, fees, housing, meal plan, parking permit, etc.);
any minimum or maximum amount that the Sponsor is willing to pay;
signature and date from an authorized Sponsor official; and
special instructions for invoicing.
To inquire about direct billing options for books and supplies, the student will need to contact the Follett Bookstore at 860.768.4801
Each authorization is valid for one semester unless the University specifies otherwise.
The student’s account will receive a conditional credit upon the University’s receipt of the Third-Party Billing contract (please allow 48 hours for your student account to be updated with the conditional credit). Once the University sends to Sponsor an invoice requesting payment for the student, payment is due in full and not contingent upon grades or completion of courses. If the Sponsor fails to send payment as per amount of Third-Party Billing contract or fails to pay within specified due dates, then the University will reinstate charges to the student’s account and hold the student responsible for their payment.
Please contact the Bursar’s Office at firstname.lastname@example.org or 860.768.4360 with any question regarding Third-Party Billing and payment.
As a courtesy, the University may bill a Sponsor on a student’s behalf. The student is responsible to make sure that the Bursar’s Office receives all Sponsor-provided documentation before a covered semester begins. Please consult the University’s online academic calendar or call the Student Administrative Services at 860.768.4999 for each semester’s beginning and ending dates. If the student fails to submit required paperwork before a covered semester begins, the student may incur late fees or registration holds.
Upon approving all documentation, the Bursar’s Office will apply a conditional credit to the student’s account, bearing “Bill to Sponsor” notation. The conditional credit does not relieve the student from any financial responsibility to the University. If the Bursar’s Office does not receive payment from the Sponsor, then the Bursar’s Office will:
reverse the conditional credit on the student’s account;
hold the student liable to immediately pay the account balance in full;
place a financial hold on the student’s account;
not lift that hold until the entire balance has been paid; and
not waive any fee that has been added to the student’s account as a result of late payment.
The University will begin invoicing the Sponsor after the University’s registration add/drop period is complete. Due to the number of third party sponsors that are invoiced, please allow up to two weeks after the add/drop period ends for invoices to be submitted to the Sponsor.
The University automatically bills each international student for medical insurance. If the student already carries the proper insurance coverage as mandated by law, then the student is responsible to have the medical insurance fee waived through the International Center, located in the Gengras Student Union, Room 327. Please contact the International Center for insurance fee-waiver deadline information.
Sponsored Student Responsibility:
Student has the ultimate responsibility for paying their bill;
Student must provide a valid authorization from their sponsor prior to the start of the semester;
Student is responsible for paying any balance not covered by the sponsor;
Student is responsible for maintaining proper enrollment as required by their sponsor;
Student is responsible to obtain renewals for authorizations as needed;
Student remains in contact with their sponsor until the terms of the authorization are met;
To prevent any complications with graduation, the student should check with the Bursar’s Office approximately one month prior to graduation to verify that all invoices billed to the sponsor have been paid in full.
Important Things to Remember:
If, for any reason, the Sponsor does not pay an invoice, the student remains liable for full payment of each incurred charge.
Despite any valid authorization, the student must pay as billed any charge that the Sponsor has not agreed to pay (i.e.., parking fines, health center charges, etc.). By issuing a cashier hold, the University restricts services such as registration, release of transcript and release of diploma.
If a “Bill to Sponsor” credit creates a credit balance on the student’s account, then the Bursar’s Office does not issue a refund until it receives the Sponsor’s payment. The student can request a refund for that credit through the Bursar’s Office at email@example.com or 860.768.4360.
The Sponsor must ensure that its letter of authorization or financial guarantee letter arrives to the Bursar’s Office before each covered semester begins. A student incurs a late payment fee and/or registration hold if that letter has not arrived as of that semester’s start date.
Each authorization letter is subject to review and approval by the Bursar’s Office. Upon approval of a Third-Party Billing contract, the Bursar’s Office will note that approval onto the sponsored student’s account.
Payment is due no later than 30 days after the University has submitted the student’s invoice. The student incurs late fees and registration holds on the student’s account if the Sponsor’s payment does not arrive to the University within the allotted 30-day deadline. The student is responsible to pay any late fee that the Sponsor does not pay.
The Sponsor must make each payment not to the student, but instead directly to the University’s Bursar’s Office, payable to “The University of Hartford” in U.S. dollars though a U.S. financial institution. Sponsor must include the student’s name and University ID number on the remittance. The University accepts checks and electronic funds transfer/ACH, but does not accept credit card payments from any third-party agency. Check payments should be mailed to:
Bursar Office, Third-Party Billing
University of Hartford
200 Bloomfield Avenue
West Hartford, CT 06117
Please contact the Bursar's Office at firstname.lastname@example.org or 860.768.4360 for electronic funds transfer/ACH instructions.
All students registering for classes are required to read and accept financial terms of enrollment. The University of Hartford 'Financial Agreement, Disclosure Statement and Electronic Consent' terms and conditions will be required to be accepted each term. A copy of this Agreement is located on the Bursar Website under Financial Responsibility & Withdrawal Policy section.
For those students registering for classes online, they will be prompted to accept the terms and conditions of enrollment at the time they click on 'Select Term.' Once the terms and conditions are accepted they will choose the correct term and then Add/Drop Classes as part of the normal process.Questions?
For those students registering for classes in person with Student Administrative Services or through their advisor, they will need to accept the terms and conditions prior to registration. To do this, they can sign into the Student Self-Service Center with their user name and PIN, choose 'Student Main Menu', then 'Consent to Enrollment Terms and Conditions.'Self-Service Center